Software Quality Engineer
Dearborn, MI - USA
Job Summary
We made history and now we work to transform the future for our customers our communities and our families. Youll see your work on the road every day helping people move freely and pursue their dreams. At Ford you can build more than vehicles. Come build what matters.
Do you want to drive business strategy and define products for software and digital experiences Enterprise Connectivity Business Operations team translates those strategic choices into tangible business propositions. We represent the voice of the customer as we build distinctive always-on connected vehicle technologies and services that transform the ownership experience.
The Software Quality Assurance Engineer is responsible for applying advanced quality methodologies and tools to proactively identify analyze and eliminate potential defects throughout the product lifecycle. This role champions a shift-left approach embedding prevention strategies into every stage of software and product development.
You will translate quality principles and defect prevention vision into concrete action acting as a trusted technical partner to cross-functional stakeholders and collaborating closely with engineering teams to embed robust systemic defect prevention practices across our automotive platforms.
Responsibilities
What youll do...
- Facilitate Root Cause Analysis (RCA) of identified issues collaborating with cross-functional engineering disciplines
- Employ structured problem-solving methodologies (e.g. 8D 3-Legged 5 Whys PDCA) to identify true underlying causes rather than symptoms
- Document RCA findings clearly capturing contributing factors and systemic weaknesses
- Define robust Prevent Recurrence Actions (PRAs) with relevant teams to eliminate root causes
- Establish and maintain a systematic tracking mechanism for PRAs monitoring progress to closure
- Verify implemented actions achieve the desired quality improvement without introducing new issues
- Document identified non-conformances and potential issues
- Collaborate with responsible teams to resolve non-conformances track progress and verify corrective measure effectiveness
- Plan schedule and perform quality audits across processes and products
- Identify non-compliance risks and improvement opportunities
- Generate audit reports communicate findings to stakeholders and drive timely closure; escalate as needed to resolve open findings
- Establish and maintain data collection processes for key quality measures
- Apply statistical methods to monitor quality metrics and identify trends
- Partner with cross-functional teams to implement targeted actions bringing processes and product quality back within control limits
- Synthesize Software Quality Assurance (SWQA) data and activities into clear actionable summaries
- Develop and maintain dashboards newsletters executive summaries and formal presentations to communicate SWQA status KPIs risks and improvement initiatives to both engineering teams and executive leadership
- Collaborate with supplier quality management teams to ensure externally sourced components meet Ford eSoW requirements and support overall defect prevention
- Conduct software design reviews to ensure compliance with architectural and quality standards
- Participate in engineering joint reviews to reinforce best practices in software development
- Coach and train engineering teams on software quality best practices including ASPICE compliance
Qualifications
Youll have...
- Bachelors degree in Computer Science Software Engineering or a related field
- 10 years of software engineering experience in the automotive industry with a strong focus on software quality and defect prevention (root cause analysis corrective/preventive action management quality audits). Experience in verification & validation is a plus but is not a substitute for direct defect prevention/quality engineering experience.
- Proven expertise in software defect prevention methodologies including within embedded software systems
- Hands-on experience with structured problem-solving tools (8D 5 Whys Root Cause Analysis facilitation PDCA)
- Experience conducting quality audits and managing non-conformance resolution
- Strong background in Failure Mode Avoidance (FMA) for software systems
- Strong embedded software development expertise
- Experience applying statistical methods to monitor and improve quality metrics
- Excellent communication coaching and training skills to drive cultural and technical improvements
- Experience working within a software quality organization highly desired
Even better you may have
- ASPICE Assessor Certification
- Experience with software process assessments
- Experience with automotive software engineering development processes
- Experience with Ford GPDS and as a Ford Design & Release Engineer
- Experience with Ford eSoW requirements and supplier quality management
- Experience with DevOps continuous integration and automated software testing
- Understanding of open-source software compliance and cybersecurity best practices
You may not check every box or your experience may look a little different from what weve outlined but if you think you can bring value to Ford Motor Company we encourage you to apply!
As an established global company we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe or keep you close to home Will your career be a deep dive into what you love or a series of new teams and new skills Will you be a leader a changemaker a technical expert a culture builderor all of the above No matter what you choose we offer a work life that works for you including:
Immediate medical dental vision and prescription drug coverage
Flexible family care days paid parental leave new parent ramp-up programs subsidized back-up child care and more
Family building benefits including adoption and surrogacy expense reimbursement fertility treatments and more
Vehicle discount program for employees and family members and management leases
Tuition assistance
Established and active employee resource groups
Paid time off for individual and team community service
A generous schedule of paid holidays including the week between Christmas and New Years Day
Paid time off and the option to purchase additional vacation time.
This position is a salary grade 8 and ranges from $99100-$166200.
Final determination of salary grade will be based on candidates skills and experience and base salary will be set within the applicable range according to job scope responsibility and competitive market value.
For more information on salary and benefits click here: sponsorship is not available for this position.
Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race religion color age sex national origin sexual orientation gender identity disability status or protected veteran the United States if you need a reasonable accommodation for the online application process due to a disability please call 1-.
This position is hybrid. Candidates who are in commuting distance to a Ford hub location may be required to be onsite four or more days per week. #LI-Hybrid
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Required Experience:
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About Company
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