Software Engineer Workflow and Ontology Developer

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Regular or Temporary:

Regular

Language Fluency: English (Required)

Work Shift:

1st shift (United States of America)

ROLE PURPOSE Design build and operate governed workflow low-code Python and ontology-based solutions that represent Wealth Brokerage and Trust business objects decisions and work processes accurately and securely.

Job profile summary
This Software Engineer independently designs develops tests and maintains workflow and data-centric applications for Wealth Brokerage and Trust. The role combines professional software-engineering discipline with low-code delivery Python development process automation and ontology modelling.
The engineer translates business concepts such as clients accounts households assets transactions cases requests approvals and items requiring attention into governed data objects relationships actions and workflows. Solutions must support explainable decisions auditable processing and controlled human intervention.
The role is not ungoverned citizen development. It requires deliberate architecture reusable components source control testing deployment discipline access controls monitoring support readiness and clear ownership.

Scope of responsibility

Brokerage and Trust workflow applications supporting client and account servicing operations review approval exception management and supervisory processes.
Low-code user experiences forms work queues rules and automation integrated with enterprise applications Azure services SQL Server and approved data platforms.
Python services and utilities for data preparation validation enrichment workflow logic controls and operational automation.
Ontology models representing governed business concepts relationships states actions and permissions used by applications workflows and analytics.
Production support controls audit history data lineage observability resilience and lifecycle management for the complete solution.

ESSENTIAL DUTIES AND RESPONSIBILITIES
Following is a summary of the essential functions for this job. Other duties may be performed both major and minor which are not mentioned below. Specific activities may change from time to time.

1. Design and develop governed low-code applications workflow components forms work queues business rules notifications and operational dashboards for Brokerage and Trust.

2. Model end-to-end workflows covering intake validation classification routing prioritization assignment service levels approvals exception handling escalation completion and closure.

3. Design ontology objects properties relationships actions and lifecycle states that accurately reflect Wealth business concepts and remain reusable across applications and analytics.

4. Use Python to implement data transformation validation enrichment rule execution reconciliation automation test utilities and supporting services where code is the appropriate mechanism.

5. Integrate workflow and ontology solutions /C# services SQL Server Azure PaaS APIs messaging SFTP or managed file transfer vendor platforms and enterprise data sources.

6. Implement fine-grained access entitlements segregation of duties data masking approval authority and action permissions appropriate to sensitive Wealth data and regulated processes.

7. Create auditable processing with clear state transitions decision rationale timestamps ownership source references evidence and immutable history where required.

8. Build reusable components ontology patterns workflow templates and engineering standards that reduce duplication without creating a single enormous low-code contraption nobody can safely change.

9. Develop automated tests for Python code workflow rules permissions data transformations ontology actions and integration contracts. Support repeatable deployment and environment promotion.

10. Instrument applications and workflows with logging metrics queue ageing throughput exception service-level and control-breach monitoring. Create operational runbooks and support documentation.

11. Partner with product operations data owners risk partners and subject-matter experts to validate terminology process states business rules authoritative sources and control evidence.

12. Assess when low code is appropriate and when complexity scale performance or supportability requires professionally coded services /C# Python or Azure.

13. Troubleshoot production issues spanning user experience workflow orchestration ontology Python permissions data quality integrations and dependent platforms. Complete root-cause analysis and corrective action.

14. Lead design and code reviews mentor junior engineers and contribute to governance for low-code workflow Python and ontology delivery across Wealth Technology.

Area

Grade 111 expectation

Low-code engineering

Professional delivery of applications forms rules and automation using approved platforms with ALM reusable components testing support and governance.

Workflow and casework

Process states work queues assignment SLAs approvals escalations exceptions human tasks controls evidence and operational measurement.

Ontology modelling

Business objects properties relationships actions lifecycle states semantics lineage permissions and reuse across applications and analytics.

Python

Production-quality transformation validation enrichment automation rules services and testing with packaging logging security and maintainability.

SQL Server and data

Relational data querying data quality reconciliation authoritative sources and integration between operational systems and workflow solutions.

.NET and C#

Ability to build or collaborate on coded APIs and services where low code or Python is not the correct implementation choice.

Microsoft Azure

Use of approved identity PaaS APIs messaging secrets monitoring storage and deployment capabilities supporting workflow solutions.

Integration

Consumption and publication of APIs messaging batch and SFTP interfaces including validation failure recovery and source-to-target traceability.

Controls and security

Role and attribute-based access action permissions segregation of duties sensitive-data handling audit history and evidence generation.

Wealth domain

Brokerage and Trust concepts including clients households accounts assets transactions cash servicing requests reviews approvals and exceptions.

Qualifications
Required Qualifications
The requirements listed below are representative of the knowledge skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1. Bachelors degree in computer science Software Engineering or related field with 5 years of relevant experience or equivalent education and training.
2. In-depth knowledge of information systems and ability to identify apply and implement IT best practices.

Preferred Qualifications

Previous experience in Wealth Brokerage Trust banking financial services or another highly regulated industry.

Experience with Palantir Foundry ontology and application-development capabilities or comparable ontology knowledge-graph semantic or workflow platforms.

Experience with Microsoft Power Platform or another governed enterprise low-code platform.

Experience developing production Python applications data pipelines automation or control frameworks.

Experience /C# SQL Server Azure PaaS APIs messaging and SFTP integrations.

Experience designing work-request case-management exception-management or supervisory workflow solutions.

Relevant Microsoft Python workflow data or platform certification.

Engineering ownership: independently moves work from design through production support and accepts accountability for operational outcomes.

Quality by design: builds security automated testing observability resiliency and maintainability into the solution rather than bolting them on later.

Wealth context: understands that Brokerage and Trust processes involve sensitive data regulated activity supervisory controls and material operational dependencies.

Technical leadership: raises engineering standards through pragmatic design guidance code review documentation and mentoring.

Delivery judgement: balances speed reuse technical debt and control requirements without creating tomorrows incident for todays milestone.

The annual base salary for this position is $100000 - $145000.

The annual base salary in Charlotte is $108000-$149000.

General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits though eligibility for specific benefits may be determined by the division of Truist offering the offers medical dental vision life insurance disability accidental death and dismemberment tax-preferred savings accounts and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment along with 10 sick days (also prorated) and paid holidays. For more details on Truists generous benefit plans please visit our Benefits site. Depending on the position and division this job may also be eligible for Truists defined benefit pension plan restricted stock units and/or a deferred compensation plan. As you advance through the hiring process you will also learn more about the specific benefits available for any non-temporary position for which you apply based on full-time or part-time status position and division of work.

Truist is an Equal Opportunity Employer that does not discriminate on the basis of race gender color religion citizenship or national origin age sexual orientation gender identity disability veteran status or other classification protected by law. Truist is a Drug Free Workplace.

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