Software Engineer
Posted:
20 October 2026 (3 hours ago)
Application Deadline:
17 January 2027
Vacancies:
1 Vacancy
Job Summary
The build: Our client is building full-stack AI systems for hospitality operations and guest communication. As an engineer on a small team with end-to-end product ownership youll own retrieval tool orchestration response generation and production reliability from the model-routing layer down to the infra.
This is an agent-reliability role: real conversations messy data third-party APIs that fail mid-flow. You make it work anyway.
What youll do
- Design and build the response generation pipeline routers orchestrators synthesizers that classify intent assemble context select tools and decide whether to send or escalate.
- Develop knowledge retrieval that grounds responses in accurate complete current data despite messy inputs.
- Build tool orchestration layers that execute multi-step workflows reliably with graceful handling of API failures mid-conversation.
- Create evaluation frameworks that measure quality against real conversations and catch regressions pre-customer.
- Implement observability and tracing that makes agent reasoning legible to non-technical support teams.
- Design no-code controls that let support leads adjust agent behavior.
- Extend the system to voice real-time transcription and the same tool-use capabilities as text.
- Optimize speed and cost via model routing caching and prompt refinement.
- Own infra data pipelines integrations and API work.
Requirements
What were looking for
- Proven track record shipping production systems real users depend on.
- Full-stack comfort you pick up whatever the problem requires.
- Deep thinking about reliable retrieval pipelines.
- Pragmatism about models: frontier fine-tuned or simpler whatever fits.
- Strong eval discipline; you measure impact on real conversations before shipping.
- Experience where your work directly shapes the product
Required Skills:
Python TypeScript LLM agents retrieval pipelines RAG tool orchestration response generation evaluation frameworks observability tracing model routing voice/ASR integration API design data pipelines production reliability full-stack prompt engineering
Required Education:
Bachelors degree from an accredited college or university is preferred but not required.