Software Engineer, Gen AI Platform

About Abridge

Abridge was founded in 2018 with the mission of powering deeper understanding in healthcare. Our AI-powered platform was purpose-built for medical conversations improving clinical documentation efficiencies while enabling clinicians to focus on what matters mosttheir patients.

Our enterprise-grade technology transforms patient-clinician conversations into structured clinical notes in real-time with deep EMR integrations. Powered by Linked Evidence and our purpose-built auditable AI we are the only company that maps AI-generated summaries to ground truth helping providers quickly trust and verify the output. As pioneers in generative AI for healthcare we are setting the industry standards for the responsible deployment of AI across health systems.

We are a growing team of practicing MDs AI scientists PhDs creatives technologists and engineers working together to empower people and make care make more sense. We have offices located in the Mission District in San Francisco the SoHo neighborhood of New York and East Liberty in Pittsburgh.

The Role

Our generative AI-powered products are making a huge impact in the Healthcare industry. As an AI Platform Engineer you will collaborate closely with a cross-functional team of researchers clinical scientists and product engineers. You will design and build the runtime orchestration engine and evaluation platform for agentic orchestration and LLM-driven workflows.

What Youll Do

• Design and build GenAI systems that turn LLMs into composable dependable toolsleveraging retrieval tool use agentic reasoning and structured outputs.

• Design and implement a highly reliable and scalable agent runtime: orchestration shared state and memory tool-calling interfaces and scheduling for cost latency and quality.

• Build secure sandboxed execution for agent actions and code; optimize cold start isolation and observability.

• Ship unified interfaces for multiple model sizes and providers; integrate with open tool ecosystems such as MCP-style connectors for data and actions.

• Develop an evaluation platform for online and offline assessments A/B tests safety checks and regression gates that improve agent reliability over time.

• Partner with Research to deliver new agent capabilities end to endfrom prototype to production.

What Youll Bring

• Experience building agent applications with tool-calling context engineering or open connector integrations.

• Fluency with LLM APIs prompting strategies and orchestration patterns (e.g. LangChain LlamaIndex or custom pipelines).

• Experience with retrieval systems (e.g. semantic and lexical retrieval vector DBs efficient kNN) function calling tool use or agentic workflows.

• Strong coding skills in one or more of: Python Java Go. Comfortable with service design APIs and data models for high-throughput systems.

• Working knowledge of containers and kubernetes concepts. Familiarity with metrics tracing on-call rotations and incident response practices.

• Self-motivated with a willingness to take ownership.

• Strong communication skills and ability to work collaboratively in a team environment.

Bonus Points If

• Prior work on agent orchestration pipelines: task routing planning memory graphs vector search or browser automation.

• Experience with evaluations preference optimization or RL to improve LLM reliability.

Why Work at Abridge

At Abridge were transforming healthcare delivery experiences with generative AI enabling clinicians and patients to connect in deeper more meaningful ways. Our mission is clear: to power deeper understanding in healthcare. Were driving real lasting change with millions of medical conversations processed each month.

Joining Abridge means stepping into a fast-paced high-growth startup where your contributions truly make a difference. Our culture requires extreme ownershipevery employee has the ability to (and is expected to) make an impact on our customers and our business.

Beyond individual impact you will have the opportunity to work alongside a team of curious high-achieving people in a supportive environment where success is shared growth is constant and feedback fuels progress. At Abridge its not just what we doits how we do it. Every decision is rooted in empathy always prioritizing the needs of clinicians and patients.

Were committed to supporting your growth both professionally and personally. Whether its flexible work hours an inclusive culture or ongoing learning opportunities we are here to help you thrive and do the best work of your life.

If you are ready to make a meaningful impact alongside passionate people who care deeply about what they do Abridge is the place for you.

How we take care of Abridgers:

• Generous Time Off: 14 paid holidays flexible PTO for salaried employees and accrued time off for hourly employees

• Comprehensive Health Plans: Medical Dental and Vision coverage for all full-time employees and their families.

• Generous HSA Contribution: If you choose a High Deductible Health Plan Abridge makes monthly contributions to your HSA.

• Paid Parental Leave: Generous paid parental leave for all full-time employees.

• Family Forming Benefits: Resources and financial support to help you build your family.

• 401(k) Matching: Contribution matching to help invest in your future.

• Personal Device Allowance: Tax free funds for personal device usage.

• Pre-tax Benefits: Access to Flexible Spending Accounts (FSA) and Commuter Benefits.

• Lifestyle Wallet: Monthly contributions for fitness professional development coworking and more.

• Mental Health Support: Dedicated access to therapy and coaching to help you reach your goals.

• Sabbatical Leave: Paid Sabbatical Leave after 5 years of employment.

• Compensation and Equity: Competitive compensation and equity grants for full time employees.

• ... and much more!

Equal Opportunity Employer

Abridge is an equal opportunity employer and considers all qualified applicants equally without regard to race color religion sex sexual orientation gender identity national origin veteran status or disability.

We provide reasonable accommodations throughout the interview process. If you need reasonable accommodation in applying interviewing completing any assessment or otherwise participating in the employee selection process please contact us at

Staying safe - Protect yourself from recruitment fraud

We are aware of individuals and entities fraudulently representing themselves as Abridge recruiters and/or hiring managers. Abridge will never ask for financial information or payment or for personal information such as bank account number or social security number during the job application or interview process. Any emails from the Abridge recruiting team will come from an @ email address. You can learn more about how to protect yourself from these types of fraud by referring to this article. Please exercise caution and cease communications if something feels suspicious about your interactions.

Required Experience:

IC