Software Engineer- AI Agents Generative AI

At PNC our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected valued and have an opportunity to contribute to the companys success. As a Software Engineer within PNCs Technology organization you will be based in Pittsburgh PA or Cleveland OH.

As a Software Engineer you will be responsible for supporting PNCs Data & Analytics (DnA) organization by designing developing and deploying AI-powered applications and agentic systems that leverage large language models (LLMs) orchestration frameworks and enterprise data platforms. You will work closely with data scientists data engineers and business stakeholders to translate business needs into scalable AI solutions.

In addition to development responsibilities you will monitor production AI solutions analyze performance and telemetry metrics identify optimization opportunities and implement enhancements to improve reliability efficiency and business outcomes.

Key Responsibilities:

Design build test and deploy AI agents and GenAI-driven applications.
Develop agentic workflows utilizing modern orchestration frameworks such as LangGraph and LangChain.
Build integrations with internal and external systems through REST APIs and other service interfaces.
Implement and support Model Context Protocol (MCP) based solutions and integrations.
Develop AI-powered automation solutions for data and analytics use cases.
Collaborate with data scientists to operationalize AI models and measure business impact.
Monitor deployed AI agents using observability and telemetry tools to evaluate performance reliability and usage patterns.
Troubleshoot optimize and maintain AI applications in production environments.
Partner with data engineers and analytics teams to automate and enhance data workflows.
Contribute to best practices for AI engineering model governance scalability and software development.

Key Qualifications & Experience:

Hands-on experience developing applications in Python.
Experience building or integrating AI machine learning Generative AI or LLM-based solutions.
Experience with agent orchestration frameworks such as LangGraph and/or LangChain.
Experience developing and consuming REST APIs.
Knowledge of Model Context Protocol (MCP) concepts and AI tool integrations.
Experience deploying and supporting production software solutions.
Strong problem-solving skills and ability to work in a collaborative environment.
Experience building autonomous or agentic AI systems.
Experience with PySpark and/or data engineering pipelines.
Familiarity with cloud-native development and AI services.
Experience with observability monitoring telemetry and operational analytics.
Experience working in large-scale enterprise environments.

PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals.

PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

• Develops tests and implements software solutions.
• Designs software solutions to address business needs.
• Writes code tests and deploys software.
• Prepares technical and procedural documentation required for software.
• Maintains and debugs software.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

• Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
• Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNCs Enterprise Risk Management Framework.

Successful candidates must demonstrate appropriate knowledge skills and abilities for a role. Listed below are skills competencies work experience education and required certifications/licensures needed to be successful in this position.

Application Development Business Management Customer Solutions Design Generative AI Agents Group Problem Solving LangChain (FrameWork) LangGraph Process Improvements Python (Programming Language) Release Management Software Solutions User Experience (UX) Design

Application Design Architecture Application Development Tools Application Maintenance Application Testing Packaged Application Integration System Development Life Cycle Technical Troubleshooting Technical Writing/Documentation

Roles at this level typically require a university / college degree with 2 years of relevant professional lieu of a degree a comparable combination of education job specific certification(s) and experience (including military service) may be considered.

Bachelors

No Required Certification(s)

No Required License(s)

Base Salary: $75000.00 $137500.00

Salaries may vary based on geographic location market data and on individual skills experience and education. This role is incentive eligible with the payment based upon company business and/or individual performance.

Generally this opening is expected to be posted for two business days from 08/17/2026 although it may be longer with business discretion.

PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature) dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption surrogacy and doula reimbursement; educational assistance including select programs fully paid; a robust wellness program with financial incentives.

In addition PNC generally provides the following paid time off depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year unless otherwise required by law; between 15 to 25 vacation days each year depending on career level; and years of service.

To learn more about these and other programs including benefits for full time and part-time employees visit.

If an accommodation is required to participate in the application process please contact us via email at . Please include accommodation request in the subject line title and be sure to include your name the job ID and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call and say Workday for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.

PNC provides equal employment opportunity to qualified persons regardless of race color sex religion national origin age sexual orientation gender identity disability veteran status or other categories protected by law.

This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and for any registered role the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA) which prohibit the hiring of individuals with certain criminal history.

Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.