Software Application Support Systems Engineer Advisor TSSCI wpoly

We are seeking a knowledgeable and customer-oriented Software Application Support Systems Engineer to join our this role you will provide Operational Support and be responsible for ensuring the stability and optimal performance of our software applications.

You will act as a point of contact for technical issues troubleshooting software errors providing user support and collaborating with our engineering team to implement fixes.

This will require the ability to start stop and diagnose services running in Linux. Some software includes Apache NiFi Datarunner MongoDB ElasticSearch AWS EC2 instances CHAP. You will provide after-hour on-call support as needed.

Basic Qualifications

Active TS/SCI clearance with current polygraph required

• Ten (10) years experience as a SE in programs and contracts of similar scope type and complexity is required. Bachelors degree in System Engineering Computer Science Information Systems Engineering Science Engineering Management or related discipline from an accredited college or university is required. Five (5) years of additional SE experience may be substituted for a bachelors degree.

Highly Desired Qualifications

Experience maintaining configuring and supporting complex software applications

Experience with Linux command line and Systems Administration support

Ability to maintain a comprehensive knowledge base of common issues technical documents and user guides

Experience with technologies such as; Docker MongoDB Mongo Compass ElasticSearch AWS and ContainerYard

Ability to proactively monitor application performance system health checks and database status to ensure maximum uptime

Ability to troubleshoot and analyze software issues evaluate error logs identify root causes

Experience working with Atlassian tools Jira Confluence

Familiarity with web application architectures web servers (e.g. Apache Tomcat IIS) and APIs.

Familiarity with Apache NiFi Dataflow and Mission data formats

Excellent communication skills with the ability to perform independently

Strong sense of ownership to drive issues to resolution while maintaining high customer satisfaction

This critical National Security role is eligible for Peratons premier benefits package designed to recognize and support the professionals safeguarding our nation. A few highlights:

• 280 hours of annual leave (5 weeks of PTO & 2 weeks of holiday)
• Health Benefits (medical dental & vision) very low to no cost employee contributions
• Annual Critical Skills Bonus

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Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the worlds leading mission capability integrator and transformative enterprise IT provider we deliver trusted highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land sea space air and cyberspace. The company serves as a valued partner to essential government agencies and supports every branch of the U.S. armed forces. Each day our employees do the cant be done by solving the most daunting challenges facing our customers. Visit to learn how were keeping people around the world safe and secure.