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Social Worker (Service Chief)


Job Location:

Phoenix, AZ - USA

Yearly Salary: USD 150424 - 150424
Posted: 6 October 2026 (2 days ago)
Application Deadline: 3 January 2027
Vacancies: 1 Vacancy

Job Summary

Summary

The Social Work Chief at the GS-14 level is typically assigned to a Level 1 high complexity VA facility. They typically have full responsibility for the provision of complex social work services requiring advanced practice skills. Incumbent is a full time administrator for more than 80 social workers including seventeen Supervisory Social Workers and Case Managers. They have full responsibility for clinical practice program management education human resource management and supervision.





Duties

30 Day Hiring Model
The Department of Veterans Affairs is implementing a streamlined 30-Day Hiring Model designed to accelerate hiring while maintaining the highest standards of merit-based selection. This improved process reduces traditional hiring timelines by integrating early coordination faster assessments and efficient pre-employment actions. Applicants can expect a more transparent predictable and efficient hiring journey from announcement to entry on duty.
What Applicants Can Expect

  • Expedited Candidate Review Once the announcement closes Human Resources will quickly review applications issue certificates of eligible candidates the day after the announcement closes and refer applicants for hiring manager consideration.
  • Quick Interviews & References.
  • HR may arrange interviews and will request references within 3-5 days after being referred to the hiring manager.
  • Streamlined Pre-Employment Requirements:
Following a tentative offer applicants should be prepared to complete required steps such as fingerprinting and background check credentialing and medical examination within 3 days of the offer.

Clear and Timely Communication: Applicants will receive clear communication at key milestones including referral tentative offer and onboarding instructions.

After meeting pre-employment requirements candidates will receive a final job offer and start date. Onboarding tasks may continue after starting with HR ensuring timely completion for a smooth transition into VA service. If selected applicants should be prepared to come onboard within 30 days of the announcement closing.

VA Careers - Social Work: Rewards of a Allied Health Professional

Duties include but are not limited to the following:
  • Incumbent is responsible for the strategic planning and operation of Social Work Service. The employee is responsible for ensuring the administrative and clinical supervision of Social Work staff in their professional role. Incumbent ensures the provision of social work services and/or case management services in a variety of inpatient and outpatient program areas and clinics.
  • Oversees all professional social work activities within the medical center ensuring that educational and quality of care functions related to the psychosocial needs of veterans are met. To accomplish the functions of this position close cooperation with leadership.
  • Responsible for making decisions regarding work problems presented by subordinate social work supervisors. Incumbent collaborates with others in negotiating deciding upon and/or coordinating social work-related changes affecting other programs. The employee will advise Care Line Chiefs on problems involving the relationship of social work activities to the various units and programs.
  • Make selections for supervisory and non-supervisory positions hear group grievances and serious employee complaints review serious disciplinary cases (i.e. those proposing suspensions and removals) and disciplinary problems involving key employees.
  • Participates in making major decisions affecting the basic content and character of the operations of programs. These decisions involve matters such as determining which program elements should be initiated dropped curtailed or emphasized; how many resources should be deployed; the time of curtailing initiating and changing program elements.
  • Responsible for ensuring technical program development management and evaluation that includes assessing the mission goals programs and problems of the medical facility in terms of psychosocial needs of patients and establishes social work objectives to meet those needs which are consistent with medical center goals.
  • Reviews information pertaining to the social work programs from a variety of sources (e.g. federal state and local including Veterans Health Administration Joint Commission National Association of Social Workers Society of Social Work Administrators in Health Care of the American Hospital Association etc.).
  • Develops procedures for and ensures the implementation and achievement of the provision of social work services to medical facility patients on inpatient and outpatient programs.

Work Schedule: Monday - Friday 8:00am - 4:30pm
Recruitment/Relocation Incentives: May be authorized for highly qualified applicants.
Virtual: This is not a virtual position.
Functional Statement #: 000000
Permanent Change of Station (PCS): May be Authorized

Requirements
Conditions of employment

    • You must be a U.S. Citizen to apply for this job.
    • All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with VA.
    • Selective Service Registration is required for males born after 12/31/1959.
    • Must be proficient in written and spoken English.
    • Subject to background/security investigation.
    • Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements ( Effective May 7 2025 drivers licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
    • Must pass pre-employment physical evaluation/examination.
    • Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
    • Complete all application requirements detailed in the Required Documents section of this announcement.
    As a condition of employment for accepting this position you will be required to serve a 1 or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public determining if your employment advances the public interest we may consider:
    • your performance and conduct;
    • the needs and interests of the agency;
    • whether your continued employment would advance organizational goals of the agency or the Government; and
    • whether your continued employment would advance the efficiency of the Federal service.
    Upon completion of your trial period your employment will be terminated unless you receive certification in writing that your continued employment advances the public interest.
    Qualifications

    Basic Requirements: The basic requirements for employment as a VHA social worker are prescribed by statute in 38 U.S.C. 7402(b)(9) as amended by section 205 of Public Law 106-419 enacted November 1 2000. To qualify for appointment as a social worker in VHA all applicants must meet the following:

    Citizenship. Be a citizen of the United States. (Non-citizens may be appointed when it is not possible to recruit qualified citizens in accordance with chapter 3 section A paragraph 3g this part).

    Education. Have a masters degree in social work from a school of social work fully accredited by the Council on Social Work Education (CSWE). Graduates of schools of social work that are in candidacy status do not meet this requirement until the School of Social Work is fully accredited. A doctoral degree in social work may not be substituted for the masters degree in social work. Verification of the degree can be made by going to to verify that the social work degree meets the 4 accreditation standards for a masters of social work.

    Licensure. Persons hired or reassigned to social worker positions in the GS-0185 series in VHA must be licensed or certified by a state to independently practice social work at the masters degree level. Current state requirements may be found by going to of Licensure or Certification. Once licensed or certified social workers must maintain a full valid and unrestricted independent license or certification to remain qualified for employment. Loss of licensure or certification will result in removal from the GS-0185 social worker series and may result in termination of employment.

    English Language Proficiency. Candidates must be proficient in spoken and written English to be appointed as authorized by 38 U.S.C. 7403(f).

    Grade Determinations: In addition to the basic requirements for employment the following criteria must be met when determining the grade of candidates.

    Social Worker (Service Chief) GS-14
    (1) Experience/Education.
    One year of experience equivalent to the GS-13 grade level. The chief social work service must evidence possession of supervisory and management skills. Experience must demonstrate possession of advanced practice skills in administration demonstrating progressively more professional competency skills and judgment. May have certification or other post-masters degree training from a nationally recognized professional organization or university that includes a defined curriculum/course of study and internship or equivalent supervised professional experience.

    (2) Licensure/Certification. The chief social worker must be licensed or certified at the advanced practice level and must be able to provide supervision for licensure.

    (3) Demonstrated Knowledge Skills and Abilities. In addition to the experience above the candidate must demonstrate all of the following KSAs:
    (a) Skill in providing the full range of supervisory duties across multiple service divisions/sections which would include responsibility for assignment of work to be performed performance evaluation selection of staff and recommendations of awards advancements and when appropriate disciplinary actions.
    (b) Skill in applying legal ethical and professional standards to social work practice.
    (c) Skill in developing maintaining and managing social work services in multiple divisions/sections.
    (d) Ability to ensure compliance with social work practice policy and accreditation standards across the continuum of health care.
    (e) Skill in providing consultation to facility leadership managers and other staff on social work qualification standards practice competency productivity and continuing education requirements.
    (f) Skill in administrative oversight to ensure compliance with social work licensure requirements.

    (4) Assignment. For all assignments above the full performance level the higher-level duties must consist of significant scope complexity (difficulty) and variety and be performed by the incumbent at least 25% of the time. At the GS-14 grade level size scope significance and impact are greater than the GS-13 grade level. The chief social worker responsibility includes management of large complex social work services within the organization. The chief social worker is the highest level professional position at the facility with responsibility for the professional practice of all facility social workers and provision of social work services. The chief social worker provides supervision to social work service with multiple sections or programs across the health care delivery system as well as an assistant chief and supervisors. Social work service includes staff members of different grades as well as multiple disciplines various treatment sites and at locations close to and distant from the medical center. The chief social worker has full responsibility for managing and supervising all aspects of social work service operations including clinical practice program management education human resource management and supervision of the service.

    Preferred Experience: Experience managing a large complex social work department.

    Reference: For more information on this qualification standard please visit Requirements: Physical Requirements. See VA Directive and Handbook 5019 Employee Occupational Health Services.

    Education

    Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges universities schools or institutions may be used to qualify for Federal employment. You can verify your education here: If you are using foreign education to meet qualification requirements you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information visit:

    Additional information

    Receiving Service Credit for Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. Selected applicants may qualify for credit toward annual leave accrual based on prior work experience or military service experience. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed.

    During the application process you may have an option to opt-in to make your resume available to hiring managers in the agency who have similar positions. Opting in does not impact your application for this announcement nor does it guarantee further consideration for additional positions.

    This job opportunity announcement may be used to fill additional vacancies.

    This position is in the Excepted Service and does not confer competitive status.

    VA encourages persons with disabilities to apply. The health-related positions in VA are covered by Title 38 and are not covered by the Schedule A excepted appointment authority.

    If you are unable to apply online or need an alternate method to submit documents please reach out to the Agency Contact listed in this Job Opportunity Announcement.

    Under the Fair Chance to Compete Act the Department of Veterans Affairs prohibits requesting an applicants criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process visit Human Resources and Administration/Operations Security and Preparedness (HRA/OSP) at The Fair Chance Act.

    Candidates should be committed to improving the efficiency of the Federal government passionate about the ideals of our American republic and committed to upholding the rule of law and the United States Constitution.

    A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

    Review our benefits

    Eligibility for benefits depends on the type of position you hold and whether your position is full-time part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.


    Required Experience:

    Chief