Social Worker (Program Coordinator)

This Social Worker (Program Coordinator) position delivers complex clinical case management services to a specialized Veteran population which may include psychiatric assessment supportive therapeutic supervision medical consultation biopsychosocial treatment and rehabilitation supportive group and or milieu therapy psycho-education services vocational counseling and rehabilitation substance abuse counseling and socialization within an outreach treatment format. The program is comprehensive and requires extensive specialized knowledge of serious mental illness expertise as well as coordination among a wide variety of staff and treatment components to ensure its success.

Specific duties of this position include but are not limited to:

• Ability to make sound assessments and diagnostic determination with the capacity to convey these to other staff involved.
• Knowledge of individual family couple and group therapy theory and methods in order to provide and coordinate effective treatment to those participants needing these services.
• Knowledge of and a willingness to work within the dynamics and processes of a community based intensive case management model of service delivery to the most severely and persistently ill Veterans in the Mental Health Care Line.
• Knowledge of the causes and effects of substance dependence sufficient to ensure the diagnosis and assessment of the need for and appropriateness of medical interpersonal social psychological and other interventions designed to effectively assist veterans manifesting these behaviors.
• Knowledge of psychiatric diagnosis and treatment options to allow development of effective treatment planning and interventions for individuals manifesting symptoms of acute and chronic mental illness suicidality organic disturbances substance use disorders and personality disorder.
• Knowledge and skill in assessing High Risk for suicide Veterans and ability to follow up with appropriate interventions and documentation.
• Knowledge of VA policies and procedures in the areas of eligibility and suitability for admissions patient care maintenance of medical records and confidentiality.
• Knowledge of Clinical Case Management and Social Work Interventions.
• Basic knowledge of psychopharmacology within appropriate approved Scope of Care in order to provide assistance with medication management as deemed appropriate.
• Strong ability to negotiate assess and deal with crisis situations in an effective manner insuring safety of all involved (Veterans family members other staff and community partners) involved.
• Knowledge of the special needs of the serious mentally ill Veteran population risk assessments knowledge of suicidal interventions knowledge of recovery and psychosocial rehabilitation interventions.
• Provides clinical supervision &/or suggestions to staff community resource partners and trainees. Provides supervision to Residents of all Disciplines.
• Participates in the Social Work 24-hour emergency on-call coverage program as needed; providing telephone consultation or onsite social work intervention if the clinician evaluates that to be required.

Work Schedule: Monday to Friday 8:00am to 4:30pm
EDRP Authorized: Former EDRP participants ineligible to apply for incentive. Contact the EDRP Coordinator for questions/assistance. Learn more
Pay: Competitive salary and regular salary increases. When setting pay a higher step rate of the appropriate grade may be determined after consideration of higher or unique qualifications or special needs of the VA (Above Minimum Rate of the Grade).
Paid Time Off: 37-50 days of annual paid time offer per year (13-26 days of annual leave 13 days of sick leave 11 paid Federal holidays per year)
Selected applicants may qualify for credit toward annual leave accrual based on prior work experience or military service experience.
Parental Leave: After 12 months of employment up to 12 weeks of paid parental leave in connection with the birth adoption or foster care placement of a child.
Child Care Subsidy: After 60 days of employment full time employees with a total family income below $144000 may be eligible for a childcare subsidy up to 25% of total eligible childcare costs for eligible children up to the monthly maximum of $416.66.
Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA
Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement)
Telework: Yes as determined by the agency policy.
Virtual: This is not a virtual position.
Functional Statement #: F02868
Permanent Change of Station (PCS): Not Authorized

• You must be a U.S. Citizen to apply for this job.
• Selective Service Registration is required for males born after 12/31/1959.
• Must be proficient in written and spoken English.
• Subject to background/security investigation.
• Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements ( Effective May 7 2025 drivers licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
• Must pass pre-employment physical examination.
• Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
• Complete all application requirements detailed in the Required Documents section of this announcement.

As a condition of employment for accepting this position you will be required to serve a 1 or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public determining if your employment advances the public interest we may consider:

• your performance and conduct;
• the needs and interests of the agency;
• whether your continued employment would advance organizational goals of the agency or the Government; and
• whether your continued employment would advance the efficiency of the Federal service.

Upon completion of your trial period your employment will be terminated unless you receive certification in writing that your continued employment advances the public interest.

Basic Requirements:

• United States Citizenship. Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy.
• English Language Proficiency. In accordance with 38 U.S.C. 7402(d) no person shall serve in direct patient care positions unless they are proficient in basic written and spoken English.
• Masters degree in Social Work from a school of social work fully accredited by the Council on Social Work Education (CSWE). Graduates of schools of social work that are in candidacy status do not meet this requirement until the school of social work is fully accredited. Note: A doctoral degree in Social Work may NOT be substituted for the masters degree in Social Work. Verification of the degree can be made by going to to verify that the social work degree meets the accreditation standards for a Master of Social Work.
• Licensed or certified by a state to independently practice social work at the advanced practice level which included an advanced generalist or clinical examination unless they are grandfathered by the state in which they are licensed to practice at the advanced practice level (except for licenses issued in California which administers its own clinical examination for advanced practice) and they must be able to provide supervision for licensure.

Grade Determinations: In addition to the basic requirements stated above the following qualification criteria must be met for each grade. The candidates qualifications must clearly demonstrate the level of competence required for the grade.

Social Worker (Program Coordinator) GS-12

• Experience/Education. . One year of experience equivalent to the GS-11 grade level. Experience must demonstrate possession of advanced practice skills and judgment demonstrating progressively more professional competency. Candidate may have certification or other post-masters degree training from a nationally recognized professional organization or university that includes a defined curriculum/course of study and internship or equivalent supervised professional experience.
• Licensure/Certification. Individuals assigned as social worker program coordinator must be licensed or certified at the advanced practice level and must be able to provide supervision for licensure
• Demonstrated Knowledge Skills and Abilities. In addition to the experience above candidates must demonstrate all of the following KSAs:
  • Knowledge of program coordination and administration which includes consultation negotiation and monitoring.
  • Knowledge and ability to write policies procedures and/or practice guidelines for the program.
  • Ability to supervise multidisciplinary staff assigned to the program.
  • Skill in organizing work setting priorities meeting multiple deadlines and evaluating assigned program area(s).
  • Ability to provide training orientation and guidance within clinical practice.

May qualify based on being covered by the Grandfathering Provision as described in the VA Qualification Standard for this occupation (only applicable to current VHA employees who are in this occupation and meet the criteria).

Preferred Experience: Experience working with clients with serious mental Illness & preferably also substance use disorders. Experience with clients that have become suicidal. Experience providing therapy and case management care/services. Experience working with clients in non-traditional mental health settings such as community environments and home care.

Reference: For more information on this qualification standard please visit full performance level of this vacancy is GS12. The actual grade at which an applicant may be selected for this vacancy is GS12.

Physical Requirements: Able to sit at a desk working at a computer engage in light to moderate physical activity including sitting walking bending and carrying supplies. Applicants must be able to perform primarily light and sedentary duties with occasionally moderate physical demands exercise patience and control emotions with reasonable accommodation if necessary without endangering the health and safety of the applicant or others.

Position requires movement throughout the clinic the Medical Center CBOCs and in community settings such as other facilities residences and stores etc. standing for extended periods of time and involves sitting at a computer and in counsel and consultation with Veterans and interdisciplinary teams.

The Social Worker will travel into the community to meet with clients in their home.

Position requires use of GSA issued government vehicle(s) which includes conducting and documenting regular equipment inspections.