Social Worker Program Coordinator

Total Rewards of a Allied Health Professional

This Mental Health Assessment Consult Service (MHACS) Supervisory Social Worker position is administratively located within the Mental Health Service Line with primary assignment to the MHACS program located within Outpatient Mental Health. The MHACS Program Coordinator is under the direct supervision of the Assistant Chief Mental Health. The MHACS Program Coordinator leads the multidisciplinary team which is responsible in reviewing triaging assessing and providing a disposition on all Veterans (inpatient and outpatient) in need of MH consultation services.

Duties include but are not limited to:

• Ensures all supervisees have tailored performance plans and position descriptions/functional statements that detail specific MHACS expectations and competencies.
• Ensures all MHACS staff receive adequate training to support core competency skill acquisition and maintenance of licensure.
• New providers have 4-6 weeks of orientation time shadowing successful MHACS staff prior to assuming active clinical responsibilities (depending upon experience and education).
• Ensures all supervisees have completed recommended readings.
• Conducts monthly staff meetings with all MHACS supervisees. Goals are to provide supervision consultation peer support and problem solving within a collaborative setting.
• Independently organize work set priorities and meet multiple deadlines.
• Monitors individual MHACS providers practice management trends including the number of unique patients seen the total number of encounters the number of encounters per unique the number of encounters per day and the most common diagnoses seen in clinic.
• Develop and maintain Standard Operation Procedures memoranda and operational guidance for the MHACS clinic.
• Reviews MHACS monitored metrics quarterly with each MHACS provider.
• Responsibility for quality management and performance auditing tied to consult modalities and access metrics.
• Conducts monthly individual discussions with providers whose data consistently fails to suggest adequate utilization rates or adequate primary care mental health integration and/or seeks consultations from facilitation experts as needed.
• Develops and implements action plans for areas of identified difficulty or deficiency.
• Provides clinical supervision leadership coordination and administration to the MHACS clinic to ensure the delivery of MHACS services to Veterans.
• Analyze organizational and operational problems develop and implement solutions that result in efficient operations and use data effectively to manage workload quality performance and productivity with the MHACS program.
• Fidelity to a holistic health model: The Program Coordinator is responsible for ensuring the use of an evidence-based analytical framework to create an environment that facilitates the delivery of safe and effective patient care. The MHACS Program Coordinator adheres to the principles and practices that focus on the interplay of biological and psychosocial factors in the development course and outcome of all diseases. The Program Coordinator will see to it that all staff are trained in such evidence-based analytical framework. The Program Coordinator will demonstrate leadership in addressing ethical issues that impact patients and staff in/or beyond the organization and local health care community.

• You must be a U.S. Citizen to apply for this job.
• Selective Service Registration is required for males born after 12/31/1959.
• Must be proficient in written and spoken English.
• Subject to background/security investigation.
• Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements ( Effective May 7 2025 drivers licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
• Must pass pre-employment physical evaluation.
• Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
• Complete all application requirements detailed in the Required Documents section of this announcement.

• your performance and conduct;
• the needs and interests of the agency;
• whether your continued employment would advance organizational goals of the agency or the Government; and
• whether your continued employment would advance the efficiency of the Federal service.

Applicants pending the completion of educational or certification/licensure requirements may be referred and tentatively selected but may not be hired until all requirements are met.

Basic Requirements:

• United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy.
• English Language Proficiency: Candidates must be proficient in spoken and written English to be appointed as authorized by 38 U.S.C. 7403(f).
• Education: Have a masters degree in social work from a school of social work fully accredited by the Council on Social Work Education (CSWE). Graduates of schools of social work that are in candidacy status do not meet this requirement until the School of Social Work is fully accredited. A doctoral degree in social work may not be substituted for the masters degree in social work. Verification of the degree can be made by going to to verify that the social work degree meets the 3 accreditation standards for a masters of social work.
• Licensure: Persons hired or reassigned to social worker positions in the GS-0185 series in VHA must be licensed or certified by a state to independently practice social work at the masters degree level. Current state requirements may be found by going to qualify based on being covered by the Grandfathering Provision as described in the VA Qualification Standard for this occupation (only applicable to current VHA employees who are in this occupation and meet the criteria).
  
  Grade Determinations - Social Worker (Program Coordinator): In addition to the basic requirements for employment the following criteria must be met when determining the grade of candidates: (KSAs must be clearly reflected in resume under description of duties in order to be found qualified for this position/grade level).
  
  GS13:
  • (1) Experience/Education.
    • One year of experience equivalent to the GS-12 grade level. Experience must demonstrate possession of advanced practice skills in a specialty area or in administration demonstrating progressively more professional competency and judgment. Candidate may have certification or other post-masters degree training from a nationally recognized professional organization or university that includes a defined curriculum/course of study and internship or equivalent supervised professional experience.
  • (2) Licensure/Certification. Individuals assigned as supervisory social workers must be licensed or certified at the advanced practice level and must be able to provide supervision for licensure.
  • (3) Demonstrated Knowledge Skills and addition to the experience above the candidate must demonstrate all of the following KSAs:
    • (a) Ability to independently organize work set priorities and meet multiple deadlines.
    • (b) Skill in a range of supervisory duties which includes clinical supervision consultation negotiation with other departments and quality improvement.
    • (c) Ability to ensure provision of clinical social work services by supervised social workers.
    • (d) Ability to delegate authority manage priorities coordinate work and follow up on pending issues to complete duties in an accurate and timely fashion.
    • (e) Ability to analyze organizational and operational problems develop and implement solutions that result in efficient operations and use data effectively to manage workload quality performance and productivity within the service.
    • (f) Ability to provide staff training and development
  
  Reference: For more information on this qualification standard please visit full performance level of this vacancy is GS-13.
  
  Physical Requirements: Physical aspects associated with work required of this assignment are typical for the occupation see Duties section for essential job duties of the position. May require standing lifting carrying sitting stooping bending puling and pushing. May be required to wear personal protective equipment and undergo annual TB screening or testing as conditions of employment.
  
  Work Environment: Work is performed in an office/clinic setting with minimal risks that requires normal safety precautions; the area is adequately lighted heated and ventilated. However the work environment requires someone with the ability to handle several tasks at once in sometimes stressful situations.
  Additional information

  During the application process you may have an option to opt-in to make your resume available to hiring managers in the agency who have similar positions. Opting in does not impact your application for this announcement nor does it guarantee further consideration for additional positions.
  
  This job opportunity announcement may be used to fill additional vacancies.
  
  This position is in the Excepted Service and does not confer competitive status.
  
  VA encourages persons with disabilities to apply. The health-related positions in VA are covered by Title 38 and are not covered by the Schedule A excepted appointment authority.
  
  If you are unable to apply online or need an alternate method to submit documents please reach out to the Agency Contact listed in this Job Opportunity Announcement.
  
  Under the Fair Chance to Compete Act the Department of Veterans Affairs prohibits requesting an applicants criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process visit Human Resources and Administration/Operations Security and Preparedness (HRA/OSP) at The Fair Chance Act.

  Candidates should be committed to improving the efficiency of the Federal government passionate about the ideals of our American republic and committed to upholding the rule of law and the United States Constitution.

  A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

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  Eligibility for benefits depends on the type of position you hold and whether your position is full-time part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.