Social Services Program Manager

The Wyoming Department of Family Services is looking for an experienced and committed Social Services District Program Managerto lead manage and direct operational activities within the field offices of the designated district. This position involves managing social services fiscal and administrative personnel while guiding the delivery of comprehensive programssuch as Field Fiscal and Office Administration Child Protection Adult Protection Juvenile Services Foster Care Independent Living Re-entry and Diversionensuring strict adherence to department guidelines as well as state and federal regulations. You will serve a crucial function in managing district operations collaborating across the agency under a state budget framework building robust community and agency-wide alliances improving employee retention and assisting staff members experiencing secondary trauma.

At the Department of Family Services you will find a team deeply committed to the rewarding mission of helping Wyoming individuals and families thrive. We are dedicated to keeping children youth and vulnerable adults safe at home by empowering families with the resources they need while providing meaningful opportunities for success through our comprehensive support systems.

Working for the State of Wyoming offers more than a paycheck. Our total compensation package includes:

• Comprehensive health dental and vision insurance
• Paid vacation sick leave FMLA and holidays
• Retirement - Pension and 457B plans that help you build a secure future
• Flexible schedules and work-life balance options
• Meaningful work that makes a difference for Wyoming communities and MUCH MORE!

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• District Leadership & Supervision: Provide direct leadership direction and supervision to social services supervisors administrative staff fiscal teams and the Foster Care Coordinator. Promote agency values and align operations with state and federal standards.

• Field Office Oversight & Quality Assurance: Collaborate agency-wide with managers of all divisions for office operations. Oversee evaluate and audit all district social service activities including Juvenile Services (JS) Child Protective Services (CPS) and Adult Protective Services (ASP) investigations court reports case management and
  community prevention intervention and supervision. Consultation & Case Guidance: Deliver daily consultation and problem-solving support to field supervisors and staff regarding complex case management issues child and adult protection juvenile court proceedings and family dynamics.

• Community Relations & Alliances: Build and maintain collaborative partnerships with local legal medical educational mental health non-profit and law enforcement organizations across the district.

• Personnel Management & Retention: Lead recruitment hiring input performance management training professional development and retention initiatives for a multidisciplinary district team. Proactively support staff in managing secondary trauma and burnout.

• Administrative & Budgetary Management: Perform core administrative duties to ensure smooth daily operations of district offices. Provide input on and manage an assigned district budget between $and $ to balance service needs with fiscal responsibility.

PREFERENCES:

Preference will be given to those with experience with managing high-impact and emotionally complex public challenges including recruiting foster homes addressing severe family trauma and substance abuse managing high caseloads and balancing community service needs within budgetary resources.

• Deep knowledge of Child Protection (CPS) Adult Protection (APS) Juvenile Services and Juvenile Court practices.

• Proven ability to effectively manage mentor and motivate a large staff within a complex multi-site social services framework.

• Strong understanding of family-centered casework best practices in social services and the application of state practice models.

• Demonstrated skill in assessing quality metrics auditing casework documentation and interpreting complex statutes rules and policies.

• Expertise in budget input and monitoring within assigned fiscal allocations.

• Skill in forming community partnerships recruiting talent and mitigating secondary trauma/burnout in high-stress social service environments.

PHYSICAL WORKING CONDITIONS:

• This role manages high-impact and emotionally complex public challenges including recruiting foster homes addressing severe family trauma and substance abuse managing high caseloads and balancing community service needs within budgetary resources.

• FLSA: Exempt
• All positions within the Department of Family Services will require a background check including the taking of fingerprints which will be completed through the Wyoming Department of Criminal Investigation the Department of Family Services and the Federal Bureau of Investigation for every successful applicant.
  

Clickhereto view the State of Wyoming Total Compensation Calculator.

Clickhere to view the State of Wyoming Classification and Pay Structure.

URL: State of Wyoming is an Equal Opportunity Employer and actively supports the ADA and reasonably accommodates qualified applicants with disabilities.