Social Services Assistant Indio

For questions regarding this position please contact the Recruiter listed in the Supplemental Information section.

In this role Social Services Assistants support the HHOPE Program by helping individuals experiencing homelessness stay engaged housed and connected to essential services. They assist with tracking STPH and Housing Navigation members confirming housing placements conducting routine check-ins with housing vendors and monitoring bed availability and member progress. They also help collect required documentation distribute and gather monthly self-assessments and provide basic program education to members. Social Services Assistants collaborate with PSC BHS III and Housing Navigation teams by communicating updates supporting referrals to behavioral health and community services and maintaining accurate documentation in EPIC HMIS and internal tracking tools. They also assist with data entry follow up on error work queues and transport members as needed. Strong coordination communication and organizational skills are essential to supporting this high-volume housing program.

We are committed to delivering culturally competent evidence-based care across all ages. Our programs including Mental Health Services Substance Use Services and the Public Guardians Office address the diverse needs of our community.

At RUHS Behavioral Health youll join a compassionate innovative team where your skills make a real difference. We offer opportunities for growth collaboration and meaningful impact.

If youre passionate about advancing your career while improving mental health in Riverside County RUHS Behavioral Health is the place for you!

For more information please visit OF ESSENTIAL DUTIES

• Conduct visits to housing sites and vendor locations to verify member placements assess housing stability and gather updates on member progress and bed utilization.

• Review member information and documentation to support the development and implementation of basic housing support plans in coordination with PSC BHS III and Housing Navigation staff.

• Assist members in completing required program forms housing-related documentation and authorizations; help members access needed services by providing referrals and guidance.

• Provide members with basic education on program expectations next steps and available community resources to support housing stability and engagement in services.

• Support members in developing skills that promote successful housing retention such as understanding house rules navigating services and maintaining communication with providers.

• Serve as a liaison between members housing vendors internal teams and community partners by clarifying instructions sharing updates and facilitating access to services.

• Assist members with transportation to housing sites appointments or program-related activities following all safety requirements and ensuring timely access to services.

• Document member interactions housing updates and service coordination activities in EPIC HMIS and internal tracking tools; maintain accurate and up-to-date electronic records.

• Support transitions between housing placements by coordinating with vendors confirming bed availability and ensuring required documentation is completed.

• Prepare basic reports correspondence and updates related to member status housing progress and program activities under the guidance of supervisory staff.

OPTION I

Experience: Six months as a Community Services Assistant in any Riverside County department.

OPTION II

Experience: One year experience performing client directed services in either a social service healthcare mental health or non-county (public or private) agency and/or organization.

OPTION III

Education: Completion of 15 semester or 24 quarter units from an accredited college or university preferably with course work in psychology sociology social welfare social/human services other behavioral sciences or a related field to the assignment.

ALL OPTIONS

Knowledge of: Basic public social service programs at the state and local level; basic principles of public assistance policies laws rules and regulations governing public social services agencies; current issues in the field of social services; behavioral patterns of the disadvantaged; cultural and ethnic attitudes towards community and social services; basic principles of interviewing and problem-solving methods.

Ability to: Work effectively with a wide variety of agencies organizations and individuals; interview evaluate clients and recognize the relevant and significant factors pertaining to their needs; implement basic social service plans and monitor clients progress toward established goals; understand and evaluate basic psychological cultural and social factors affecting behavioral patterns; explain department procedures; interpret agency programs and policies to clients agencies and organizations; read and interpret information obtained from computers microfilms and written documents; obtain information in a non-intrusive but persuasive manner; interact effectively with people from diverse cultures and socio-economic backgrounds.

For questions regarding this recruitment
Contact the recruiter Nicole Prado: with any questions regarding this recruitment. Please allow 1-2 business days for a response to general inquiries.

APPLICATION INFORMATION

Veterans Preference
The County has a Veterans Preference Policy applicable to new hires. To qualify attach the required documents to your job application. Documents include a copy of your (or your spouses) Member-4 Form DD-214 indicating dates of service. For spousal preference and as applicable the following documents: a copy of your marriage certificate spouses death certificate a letter of spouses disability and/or letter of service-related death (if available) from the U.S. Veterans Administration. For privacy reasons it is recommended that you remove your social security information from the document(s). A Human Resources Representative will review the materials and determine if you qualify for veterans preference. For complete details and documentation requirements please review the Veterans Preference Policy C-3 here: Accommodations
The County of Riverside is committed to providing reasonable accommodation to applicants as required by the Americans with Disabilities Act (ADA) and Fair Employment and Housing Act (FEHA). Qualified individuals with disabilities who need a reasonable accommodation during the application or selection process should contact the recruiter for the position noted above. For additional information and/or to obtain the appropriate form for requesting a reasonable accommodation please visit the Disability Access Office web page located at: Location and Telework
In-person attendance is the standard work expectation for County of Riverside assignments. Certain assignments may be eligible for a hybrid telework schedule; however telework arrangements are subject to management approval operational needs and/or may be modified or discontinued at any time. Employees who telework are expected to be able to report to their assigned worksite on short notice or as operational needs require. Unless otherwise specified for a particular position employees are expected to reside in California following appointment. Limited exceptions may apply. Applicants should contact the assigned recruiter for additional information regarding work location expectations telework eligibility and residency requirements.

Proof of Education
If using education to qualify or when requested by the recruiter upload a copy of any license(s) official/unofficial transcript(s) degrees and/or related employment documents to your NeoGov account at the time of application and before the closing date. Official or unofficial transcripts will be accepted.

If your education was completed outside of the United States you will need to provide a copy of your Foreign Education Equivalency evaluation from a member of the National Association of Credential Evaluation Services (NACES) or Association of International Credential Evaluators Inc. (AICE).

Work Authorization Requirement
Applicants must be legally authorized to work in the United States at the time of application. The County of Riverside does not participate in visa sponsorship programs including H1-B visas and will not provide sponsorship for any employment-based visas.

Equal Opportunity Employer
The County of Riverside is an Equal Opportunity Employer. It is the policy of the County of Riverside to provide equal employment opportunities for all qualified persons. All applicants will be considered without regard to race color religion sex national origin age disability sexual orientation gender gender identity gender expression marital status ancestry medical condition (cancer and genetic characteristics) genetic information or denial of medical and family care leave or any other non-job-related factors.

Pre-Employment
All employment offers are contingent upon successful completion of pre-employment requirements including a criminal background investigation which involves fingerprinting. (A felony or misdemeanor conviction may disqualify the applicant from County employment). A pre-employment physical examination and background check may be required.

Probationary Period
As an Approved Local Merit System all County of Riverside employees except those serving At Will are subject to the probationary period provisions as specified in the applicable Memorandum of Understanding County Resolution or Salary Ordinance. Temporary and Per Diem employees serve at the pleasure of the agency/department head.

General Information
Current County of Riverside and/or current employees of the hiring department may receive priority consideration. Qualified candidates may be considered for future County vacancies.

Job postings may close without notice based on application volume. Submit your complete application by the recruitment close date; no late applications are accepted. Ensure all relevant experience/education is reflected on your application/resume as a failure to demonstrate position requirements may disqualify applicants. A description of job duties directly copied from the job classification or job posting will not be considered.

Please read and follow any special application instructions on this posting. Click the Apply link located on this page to submit your application. For additional instructions on the application process examinations Veterans preference pre-employment accommodation or other employment questions please refer to our web site .

If you are experiencing technical problems you may contact the applicant support desk Monday through Friday 6 am to 5 pm Pacific Time at or toll-free 1-.