Social Service Aide Part TimeA

For over 125 years Catholic Charities Brooklyn and Queens has been providing quality social services to the neighborhoods of Brooklyn and Queens and currently offers 160-plus programs and services for children youth adults seniors and those struggling with mental illness. Healthy Families provides participants with information and referrals to entitlement programs education employment assistance access to legal assistance housing transportation and mental/health services including HIV/AIDS prevention and treatment. Staff arrange appointments for clients conduct assessments screen for benefits and entitlements complete application forms and assist with English/Spanish OF THE JOB:Under the direction of the Program Manager the Social Service Aide will serve as a program aide to the manager and is responsible to ensure that all administrative duties regarding the program are accurate and reported in a timely to perform administrative tasks associated with client intake orientation language assessment and program all clerical and simple bookkeeping duties (check requests files and ledgers fax correspondence etc.)Complete data entry of client intake documentation meeting minutes and program inventory. Maintain complete folders on clients; maintain documentation of client outcomes and ensure files are in complianceRespond to client inquiries (by phone and in person) about program/service offerings and office reception resources for workshop including program inventoryMaintain records on clients record keeping report development and databases for the program in keeping with expectations of funders/agency. This includes learning the DYCD database and assisting with clients enrollment and ensures follow up services and surveys are administered to all clients. Identify clients needs and concerns to ensure that referrals are made and monitored to appropriate internal and external services as required through crisis intervention advocacy and group work methods to meet the consumer/family :High School Diploma or GED Two years experience working in client service or a non-profit with working within a program that requires contract (English/Spanish Required)Ability to travel and transport documents from one site to to travel throughout the five boroughs as needed. Must be able to work flexible hours including some evenings and :We offer competitive more information on our organization please visit our website at: EOE/AA.