Smart Facilities Technology Specialist

Position Overview:

The Smart Facilities Technology Specialist supports technology systems that keep USM facilities secure connected and operating efficiently. This position is ideal for someone who enjoys working with a wide variety of technologies beyond traditional IT including video surveillance access control building communications smart facility systems and operational technology.

This role serves as the primary technical resource for facility-based technology systems across USM locations ensuring they are reliable secure and aligned with business needs. The ideal candidate enjoys a mix of hands-on technical work vendor coordination project implementation and problem-solving.

Summary of Responsibilities

Facility Technology Administration

Administer and support enterprise video surveillance systems recording platforms and camera infrastructure.

Manage electronic access control systems card readers credentials visitor management systems and door controllers.

Support metal detection and facility screening technologies.

Maintain paging speaker intercom and facility communication systems.

Manage facility-related IoT and connected devices.

Operational Support

Monitor system health performance and availability.

Troubleshoot hardware software and connectivity issues.

Coordinate system repairs maintenance and upgrades.

Maintain inventories of facility technology assets.

Perform routine system testing and preventative maintenance.

Project Implementation

Assist with new facility builds expansions renovations and technology deployments.

Coordinate with contractors integrators and internal stakeholders during system installations.

Support technology standardization efforts across multiple locations.

Participate in evaluating new smart building technologies and solutions.

Vendor Coordination

Work directly with security integrators low-voltage contractors and equipment vendors.

Schedule maintenance activities and service calls.

Track project progress and ensure vendor deliverables are met.

Documentation & Compliance

Maintain system diagrams configurations and support documentation.

Ensure facility technology systems comply with company cybersecurity standards.

Assist with audits and technology lifecycle planning.

Document incidents changes and system improvements.

Other duties as assigned

Desired Characteristics

3 years of experience supporting one or more of the following:

o Video surveillance systems

o Access control systems

o Low-voltage infrastructure

o Building technology systems

o Operational technology (OT)

o Physical security technology platforms

Experience working with vendors and contractors.

Strong troubleshooting and problem-solving skills.

Ability to manage multiple projects and priorities simultaneously.

Experience with platforms such as Avigilon Genetec Verkada Milestone Lenel or similar technologies.

Knowledge of networking fundamentals including TCP/IP PoE switching and wireless connectivity.

Experience working in manufacturing industrial logistics distribution or multi-site environments.

Familiarity with building automation lighting controls environmental monitoring or smart building technologies.

Low-voltage networking or security industry certifications are a plus.

Willingness to travel as needed.

Minimum Safety Training Requirements:

Basic on-the-job training that satisfies the Primary Objectives of the specific position (as noted above)

US-SOP-01 United in Safety Manual

US-F11 QEH&S Policy

US-SOP-03 Team Member Handbook

We strive to demonstrate our Core Values in all positions at USM:

Trust Commitment Loyalty Passion Respect Service Performance

USM is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex age sexual orientation gender identity national origin disability marital status protected veteran status or any other characteristic protected by law. USM will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. USM is a Zero Impairment Workplace. USM provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process please notify your Talent Acquisition contact or another member of our People Experience Team at The decision on granting reasonable accommodation will be made on a case-by-case basis.