Small Format Team Leader

Pay is based on several factors which vary based on include labor markets and in some instancesmay include education work experience and addition to your pay Target cares about and invests in you as a team member so that you can take care of yourself and your family. Target offers eligible team members and their dependents comprehensive health benefits and programs which may include medical vision dental life insurance and more to help you and your family take care of your whole benefits for eligible team members include 401(k) employee discount short term disability long term disability paid sick leave paid national holidays and paid competitive benefits from financial and education to well-being and beyond at ABOUT TARGET

Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture.Learn more about Target here.

ALL ABOUTSMALL FORMATS

We enablea consistentexperience for our guests by ensuring product is in stockavailableand accurately priced and signed on the sales floorin our smallest format process andefficiency thisteamis responsible forbeing proficient in all areas of the store to complete duties such as but not limited to cashiering stockingpresentationand price exceptional guest service customizing eachexperienceandanticipatingguestneeds.

At Targetwe believe in ourleadershaving meaningful experiences that help them build and develop skills for a career. The role of a Small Format Team Leader can provide you with theskills and experience of:

• Guest service fundamentals and experience building a guest-first culture across the store

• Retail business fundamentalsincludingdepartment sales trends inventory management guest shopping patternspricingand promotions strategies

• Planning department(s) daily/weekly workload to support business priorities and deliver sales goals

• Process improvements and workload efficiency

• Leading a team of hourly team membersincludingskills ininterviewing developing coachingevaluatingandretainingtalent

As a Small Format Team Leaderno two daysare ever the same but a typical day willmost likely includethe following responsibilities:

• Consistently deliver guest experience commitments to create an Easy Inspiring and Friendly guest experience.

• Ensures every team member understands is trained and consistentlydelivers onTargets guest experience commitmentsand consistent operations.

• Actively observes and provides feedback holding team members accountable while recognizing great guest experience moments.

• Reviews area guest financial and team outcome metrics toidentifyopportunitiestakes action to improve andaligns team on the right behaviors and execution celebrates wins drives results that deliver outcomes and elevates the guest experience.

• Understand sales goals plan daily/weekly workloadwith guidance fromdirectleaderandexecutethe sameto deliver on department and store sales goals and guest engagementincludingplanning merchandising pricing workloadmaking changes tosalesfloormerchandise displayssalesplansand promotions.

• Demonstrate a service culture that prioritizes the guest service experience. Model train and coachteam membersonexpectations to deliver the service standard.

• Enable a consistent experience for our guests by ensuringproductis in stock available accurately priced and signed on the sales floor.

• Be an expertofoperations accuracyprocessand efficiency

• With guidance fromyour directleadermanageincoming and outgoing products maintain stock levelsensuringinventory accuracyand executing product arrangement pricingand promotional signing processes for your assigned department(s).

• Assign daily tasks to TMs based on planned workload and guest traffic patterns ensuring alignment with weekly and monthly priorities set by yourdirect leader.

• With guidance from your leader helpleadteam members inyour department(s) in the backroom and sales floor areas review all reporting toidentifygaps and develop a plan to resolvein accordancetoyour leaders direction.

• Enable efficientdelivery to our guests by leadingpickpackand ship fulfillment work as applicable for your location.

• Evaluate candidates for open positions and develop a guest-centric team

• Participate inteam onboarding and learning.

• With guidance fromyour directleaderclose knowledge and skill gaps through training and experiences.

• With guidance fromyour directleaderestablishclear goals and expectations and hold team members accountable to expectations.

• Demonstrate inclusivity by valuing diverse voices and approaches being authentic and respectful and creatingequitableexperiences.

• Alwaysdemonstratea culture of ethical conductsafetyand compliance;lead and hold the team accountable to work in the same way.

• Lead anddemonstratea safety culturethrough modeling and recognizing safe behaviorsidentifyingand correcting hazards holding team accountable tofollowing safety expectationsassistingwith incident response and reporting/investigating injuriestimelyand accurately.

• Model the execution of physical security processesin order toenhance the instore security culture.

• Support merchandise protection strategies across the total storeincluding ordering storage and application as directed by best practices.

• Lead anddemonstratea culture of executing all best practices as outlined with team onboarding and learning; help close skill gaps through developmentcoachingand team interactions.

• As a keycarrier follow all safe and secure training and processes.

• Regularly assume store-level leadership on duty (LOD) responsibilities to enable the guest experience for the store during assigned shifts

• Addressallstoreemergency and complianceneeds.

• Support guest services such as back-up cashier order pick up (OPU) andDriveup (DU) andmaintaina compliance culture while executing those duties such as compliance with federal state and localadult beveragelaws.

• All other dutiesbasedon business needs.

WHAT WE ARE LOOKING FOR

This maybe the right job for you if:

• You enjoy interacting and helping others - including guests thatshopour store and fellow team members you work with.

• You thrive in a fast-moving highlyactiveand physically demanding role where teamwork flexibility and creative problem solving are key to success.

• You are open toworkingavariablework schedule with varying hoursdaysor shifts (including nights weekendsholidays closing shiftsand other peak shopping times).

The good news is that we have some amazing training that will help teach you everything you need to know tobe aSmall are a few skills you should have from the get-go:

• Must be at least 18 years of age or older

• High school diploma or equivalent

• Previousretail experience preferred but notrequired

• Lead and hold others accountable

• Learn and adapt to currenttechnologyneeds

• Work independently and as part of a team

• Manage workload and prioritize tasks independently

• Welcoming and helpful attitude towards all guests and other team members

• Effective communication skills

• Capability to remain focused and composed in a fast-paced environment andaccomplishmultiple tasks within establishedtimeframes

• Ability to communicate on multiple frequency devices and operate handheld scanners andother technology equipment as directed

We are an awesome place to work and care about our teams so we want to make sure we are clear on a few more basicsthatwe expect:

• Access all areas of the building to respond to guest or team member issues

• Interpret instructionsreportsand information

• Accurately handle cash register operations as needed

• Climb up and down ladders

• Scanhandleand move merchandise efficiently and safely including frequently lifting or moving merchandise up to 15 pounds and occasionally lifting or moving merchandise and fixtures up to 44 pounds withoutadditionalassistance from others

• Flexible work schedule (e.g. nightsweekendsand holidays); reliable and prompt attendance necessary
• Although the role is full-time it does not come with a guarantee of 40 hours each week. Hours will depend on the needs of the business and may fluctuate as required

• Capable of working in and exposure to varying temperatures humidity and other elements while performing certain job duties including but not limited to Drive-Up carryout etc.

• Ability to remain mobile for the duration of a scheduled shift (shift length may vary)