Slot Technical Shift Manager

Were always looking for talent that believes in having fun. At PENN Entertainment youll get to be a part of an exciting industry where the days and nights are fast paced. Youll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. Youll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Initial placement within the salary range is based on an individuals relevant knowledge skills and experience. Base salary is just one component of our competitive Total Rewards package which includes wellness programs designed to support our team members financial physical and mental benefitssuch as day-one medical coverage 401(k) matching and annual performance bonusmayvaryby time off is earned according to the local policy and increases with the length of employment.

Click HEREto discover how we empower team members to grow thrive and advance in their careers.

• Responsible for Casino Operations Team Member scheduling including direct supervision of the Table Games Scheduler. Ensures there is an analytical approach to scheduling that matches staffing levels to established metrics ensures labor expense falls within budgeted parameters and does so in a way that maximizes Team Member satisfaction.
• Develops analytics to measure gaming product performance including slots table games and poker revenue and utilizations. Communicates results through concise reporting to department and property leadership.
• Analyzes win of slot and table games product and provides recommendations for additions changes and removals.
• Manages casino operations capital spending. Plans annual purchases and evaluates ROI of prior purchases.
• Reviews department operating budget on monthly basis ensuring revenue and expense trends are understood variances identified and finding opportunities to improve efficiency
• Participates in developing Casino Operations annual capital and operating budgets.
• Performs all other related and compatible duties as assigned including ad-hoc analysis

• Must have an upbeat and positive attitude
• Must be comfortable initiating conversations and creating a fun environment with our guests

• Bachelors degree (B.A./B.S.) with an analytical focus from an accredited four-year college or university
• Two years experience in an analytical role some table games slots or scheduling experience preferred
• Must be extremely proficient in Microsoft applications (Excel Access Word)
• Ability to prepare understand and analyze business strategies Budget & P&L Statements and Business Plans
• Good oral and written communication skills must be fluent and literate in English
• Proven problem solving and critical thinking skills with the ability to exercise independent judgment within established policies
• Must possess excellent interpersonal and Team Member relations skills
• Ability to respond calmly and make rational decisions in stressful situations with co-workers guests and vendors
• Must be able to listen and respond to visual and oral cues
• Physically mobile with reasonable accommodations including ability to push pull carry and lift up to 25 lbs. and the ability to push pull reach bend twist stoop stack crouch kneel and balance when performing job duties in varying work areas such as confined spaces

Weve grown to become the leading provider of integrated entertainment sports content and casino gaming experiences thanks to our 43 destinations across North America online sports betting and iCasino via theScore Bet Sportsbook and Casino.

Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability for our community our team members our vendors and our planet.

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Equal Opportunity Employer