SITEC Requirements Analyst (SR) Fort Bragg, NC

Peraton requires Requirements Analysts to support the Special Operation Command Information Technology Enterprise Contract (SITEC) - 3.

Position is located at Fort Bragg NC.

The purpose of the Special Operations Forces Information Technology Enterprise Contract
(SITEC) 3 Enterprise Operations and Maintenance (EOM) Task Order (TO) is to provide
USSOCOM its Component Commands its Theater Special Operations Commands (TSOCs)
and its deployed forces with Operations and Maintenance (O&M) services to maintain Network
Operations (NetOps); maintain systems and network infrastructure; provide end user and
common device support; provide configuration change license and asset management; conduct
training and perform Install Move Add Change (IMACs) services. The responsibilities and tasks associated with each requirement play a pivotal role to USSOCOM the CIO/J6 organization and ultimately the end-user who operate around the globe 24x7x365.

The Requirements Analyst must be an excellent analytical thinker and problem solver as well as effective communicator. The Requirements Analyst bridges business needs and technical solutions analyzing processes gathering requirements and supporting applications to optimize IT service management. The Requirements Analyst must have a broad understanding of and experience working with translating requirements into operational solutions. Since this position works closely with colleagues in other departments strong interpersonal and communication skills are essential. Project management experience and a strong technical and functional knowledge of the Governments preferred Enterprise Resource Planning (ERP) solutions are a plus. The Requirements Analyst must also have a thorough understanding of process improvement. The Analyst shall perform its work in accordance with policies procedures regulations directives and industry best practices.

Duties include but are not limited to:
Identifying business and technical problems and developing corrective actions or improvements ensuring solutions are technically sound and aligned with Enterprise capabilities and practices
Analyzing and defining systems functions process and user needs
Developing and designing technical solutions to meet unique operational requirements leveraging a broad array of technical capabilities tools and services
Developing and recommending policies and procedures to transition solutions from concept through planning to operations
Leading projects to update and modernize existing systems based on changes in operational need policy or organizational strategy
Creating documentation such as policies procedures workflows and user guides to enhance user acceptance and system integration
Conduct organizational studies map current ITSM processes and perform gap analyses to identify improvement opportunities using frameworks like ITIL and Lean
Collaborate with stakeholders to elicit business needs create user stories acceptance criteria and technical specifications for ServiceNow solutions
Assist in setting up workflows business rules forms dashboards and reports; ensure solutions align with business objectives
Provide expertise in Incident Change Problem Asset Configuration and Knowledge Management
Lead technical solution design sessions communicate project status and serve as a liaison between business units IT and development teams
Participate in user acceptance testing (UAT) develop test cases and create training materials for end-users

• BS 8 years of experience OR MS 6 years of experience OR HS with 12 years of experience OR AA with 10 years of experience.

• DoD TS w/ SCI is required.

Highly Desired

• ITIL Foundations OR Project OR Certified Associate in Project Management (CAPM) certifications or Project Management Professional (PMP)
• Background and certifications related to systems or network engineering

Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the worlds leading mission capability integrator and transformative enterprise IT provider we deliver trusted highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land sea space air and cyberspace. The company serves as a valued partner to essential government agencies and supports every branch of the U.S. armed forces. Each day our employees do the cant be done by solving the most daunting challenges facing our customers. Visit to learn how were keeping people around the world safe and secure.