Site Reliability Engineering Manager, eBusiness Services

Imagine what we could do together. At Apple new ideas have a way of becoming excellent products services and customer experiences very quickly. Bring passion and dedication to your job and theres no telling what you could accomplish. The people here at Apple dont just build products they craft the kind of wonder thats revolutionized entire industries. Its the diversity of those people and their ideas that encourages the innovation that runs through everything we do from amazing technology to industry-leading environmental and Operations Engineering is part of ISu0026T and drives the technology behind Apples global operations sales and supply chain. The team connects the systems that move products from factory to customer bridging sales platforms with the operational infrastructure that keeps Apple running at scale and ensuring Apples technology and business priorities move in eBusiness Services team manages critical integrations with Apples supply chain partners including manufacturers logistics providers banks resellers and business customers. This is a crucial role in supporting the entire Apple supply chain from manufacturing to product delivery. We adopt an AI First Mindset to develop automation and integration solutions. nnJoin Apple eBusiness Services Team as a Site Reliability Engineering (SRE) Manager to help support and scale our Next-gen platforms. We are seeking a technically hands-on Manager with a genuine passion for programming and automation and for developing and implementing strategic plans aligned with organizational goals.

As a Site Reliability Engineering Manager you will lead a team responsible for providing the platform for Apple eBusiness systems to maintain high uptime scale seamlessly and support the addition of new applications and services. The successful candidate will be highly self-motivated with a passion for excellence quality and attention to detail. The SRE Manager will support operations collaborate with developers and cross-functional managers to aid in design and implementation and improve stability security and scalability. nnThe success of this role depends on a strong understanding of SRE principles and practices combined with a track record of resolving issues in a live production environment and implementing strategies to minimize them while providing clear vision and direction to the team.

At least 8 years of prior demonstrated experience in a Site Reliability Engineering DevOps or an Infrastructure-focused in one or more programming languages (eg. Java Python) and SRE technologies relevant to automation monitoring and incident response. nBuilding and operating container orchestrating systems like Kubernetes or EKS.n5 years of experience leading and managing high-performance SRE teams. nProven track record in managing complex SRE projects and enterprise services at a large scale. nBachelors Degree in Computer Science or a relevant STEM discipline.

Excellent communication and interpersonal skills; ability to effectively communicate with cross-functional teams stakeholders and leadership teams. nStrong programming experience in Java building web middleware or backend applications. nDeep understanding of Oracle and similar relational databases as well as NoSQL databases such as MongoDB. nFirsthand experience in performance tuning of applications and databases. nKnowledge of HTTP/S TCP DNS and web application load balancing. nDeep understanding of security concepts and protocols - authentication authorization signing encryption SSL/TLS SSH/SFTP PKI X509 certificates and PGP. nMasters or advanced degree in a technical discipline. nAutomation advocate - Passion for automation and reluctance for manual implementationnStrong philosophy of continuous improvementnDesire to build grow and mentor a teamnA strong sense of ownership. At the same time youre a great teammate who communicates clearly and transparentlynSelf-motivated inquisitive and always looking to learn managing scaling and troubleshooting Java applications