Site Reliability Engineer

Were building a world of health around every individual shaping a more connected convenient and compassionate health experience. At CVS Health youll be surrounded by passionate colleagues who care deeply innovate with purpose hold ourselvesaccountable and prioritize safety and quality in everything we do. Join us and be part of something bigger helping to simplify health care one person one family and one community at a time.

We are seeking a highly skilled Software Development Engineer Site Reliability Engineering (SRE) for Retail and Pharmacy platforms to drive reliability scalability and operational excellence. The ideal candidate will leverage AIOps practices and AI-powered tools to improve observability automate incident response reduce operational noise and enable data-driven decision making across distributed systems.

• Strong experience in Software Engineering SRE or Platform Engineering roles.
• Experience in Edge/Distributed software Architecture model.
• Proficiency in one or more languages: Java Python Go or similar.
• Hands-on experience with cloud platforms (AWS/Azure/GCP) and distributed systems.
• Experience in monitoring/observability tools (e.g. Prometheus Grafana Splunk AppInsights OpenTelemetry).
• Solid understanding of CI/CD infrastructure as code and automation practices.

• Experience with AIOps platforms (e.g. Dynatrace Datadog Watchdog Splunk ITSI Azure Monitor with AI capabilities).
• Familiarity with AI/ML concepts applied to operations including anomaly detection predictive analytics and event correlation.
• Hands-on experience using AI coding and productivity tools (e.g. GitHub Copilot ChatGPT/Copilot AI-assisted debugging tools) in daily development workflows.
• Experience building or integrating AI-driven automation (runbooks bots intelligent alerting systems).
• Knowledge of real user monitoring (RUM) with AI-driven insights and performance analytics.
• Exposure to AIOps-driven incident management and self-healing architectures.
• Strong analytical mindset with ability to leverage data insights and AI recommendations for operational decisions.

Bachelors degree in Computer Science Engineering Information Technology or a related field or equivalent practical experience.

Anticipated Weekly Hours

Time Type

Pay Range

The typical pay range for this role is:

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience education geography and other relevant factors. This position is eligible for a CVS Health bonus commission or short-term incentive program in addition to the base pay range listed above.

Our people fuel our future. Our teams reflect the customers patients members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.

Additional details about available benefits are provided during the application process and on Benefits Moments.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal state and local laws.