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Shop Foreman Porsche Westwood
Job Location:
Job Location:
Westwood, CA - USA
Yearly Salary:
USD 75000 - 170000
Yearly Salary:
Posted:
25 September 2026 (10 days ago)
Posted:
Application Deadline:
26 December 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
About Us
At Group 1 our commitment is to keep finding smarter ways to serve our customers and support one another. We believe great careers are built in environments where people are trusted challenged and given room to grow. If you share our core values of integrity transparency professionalism teamwork and respect you can get more with Group 1. More opportunity. More support. More ways to build a career that moves you forward.
Overview
Group1 Porsche Westwood is seeking an experienced technically accomplished and highly organized Shop Foreman to lead the daily operation of our service workshop. This is a leadership position for an individual who combines exceptional automotive diagnostic and repair knowledge with strong organizational communication and team leadership skills.
The Shop Foreman serves as a key operational and technical leader within the workshop and acts as a bridge between technicians service leadership advisors parts warranty administration the manufacturer and Group-level resources. This individual is expected to lead by example maintain an exceptionally high standard of workmanship and organization and actively contribute to the continued development and efficiency of the Porsche Westwood service operation.
Responsibilities
- Orchestrate the day-to-day operation of the service workshop to ensure technicians equipment work orders and repair priorities are aligned with the needs of the business.
- Act as the primary operational leader within the shop and provide direction organization and support to the technician team throughout the day.
- Monitor daily workflow technician capacity repair complexity promised times and workload to ensure the shop is operating efficiently.
- Take an active role in work-order dispatch repair mix technician assignments and prioritization of work based on technician skill level workload equipment requirements and customer commitments.
- Identify workflow bottlenecks and proactively implement solutions to improve technician productivity throughput quality and overall shop efficiency.
- Work closely with Service Management and Advisors to ensure repair priorities and shop capacity are properly communicated and coordinated.
- Maintain awareness of overall shop performance and provide leadership with feedback regarding staffing workflow equipment training process and operational needs.
Technical Leadership & Diagnostics
- Serve as a senior technical resource and key diagnostic authority within the workshop.
- Utilize extensive technical knowledge manufacturer resources diagnostic equipment and Porsche-specific systems to assist technicians with difficult or complex repairs.
- Take the lead on complex diagnostic procedures and repairs when the needs of the workload require additional technical expertise.
- Serve as a primary escalation point for difficult-to-diagnose vehicle concerns and assist technicians in developing effective diagnostic and repair strategies.
- Utilize elevated manufacturer and Group resources technical support channels diagnostic systems and other available resources to resolve complex vehicle concerns.
- Serve as a key point of contact for manufacturer escalation tickets and technical cases ensuring appropriate documentation follow-up and resolution.
- Assist technicians in navigating difficult repairs while encouraging proper diagnostic methodology rather than simply providing answers.
- Maintain a high level of current knowledge regarding Porsche vehicles technologies diagnostic procedures technical information and repair standards.
Technician Support & Team Development
- Maintain a strong presence on the shop floor and regularly work directly with technicians in their bays.
- Provide hands-on assistance guidance coaching and second opinions when technicians encounter challenging repairs or diagnostic concerns.
- Serve as a readily accessible technical resource for the technician team throughout the workday.
- Help technicians interpret technical information repair procedures warranty requirements documentation standards and manufacturer policies.
- Foster an environment where technicians are comfortable seeking assistance collaborating on difficult repairs and sharing knowledge with one another.
- Lead by example through professionalism technical competency organization cleanliness and adherence to Porsche and Group standards.
- Encourage teamwork and cooperation across the entire workshop rather than operating as an isolated technical resource.
- Identify opportunities for technician development and communicate training or resource needs to Service Management.
- Help establish and reinforce consistent repair and documentation practices across the technician team.
Quality Control & Repair Standards
- Serve as the final quality-control checkpoint for the majority of vehicles completed within the facility.
- Review completed repairs for quality accuracy completeness and adherence to manufacturer repair standards.
- Perform or coordinate road tests and other appropriate quality-control procedures when required.
- Verify that repairs have been completed correctly and that vehicles are ready for customer delivery before they leave the workshop.
- Identify incomplete improperly documented or questionable repairs and ensure they are addressed before vehicle release.
- Help reduce comebacks by maintaining a proactive quality-control process and identifying recurring issues or process failures.
- Ensure technicians are following applicable Porsche Group dealership warranty and safety procedures.
Warranty & Documentation Compliance
- Ensure technicians maintain accurate and complete repair documentation consistent with Porsche and Group 1 Automotive requirements.
- Monitor technician adherence to warranty documentation requirements including required diagnostic information test results measurements photographs supporting documentation and other required evidence.
- Assist technicians with warranty-related questions and documentation requirements.
- Identify documentation deficiencies before repair orders are finalized whenever possible.
- Support Service Management and Warranty Administration with technical clarification and documentation when warranty claims or manufacturer questions arise.
- Help ensure repair orders accurately reflect the work performed and the diagnostic process used to reach the repair conclusion.
CDK Xtime & Process Optimization
- Maintain a strong working knowledge of CDK Xtime and other dealership systems used throughout the service operation.
- Utilize dealership technology to improve workflow communication documentation dispatch repair tracking and overall shop efficiency.
- Identify opportunities to streamline existing processes and reduce unnecessary administrative work for technicians and management.
- Assist with the development and implementation of improved digital and operational workflows.
- Serve as a knowledgeable resource for technicians and leadership when questions arise regarding system functionality or shop-related processes.
- Identify recurring system or process inefficiencies and work with appropriate departments to develop practical solutions.
- Help ensure that technology is being used as an operational tool rather than simply as a required administrative process.
Shop Organization Cleanliness & Equipment
- Maintain overall accountability for the cleanliness organization and professional appearance of the workshop and its surrounding areas.
- Establish and reinforce expected standards for cleanliness and organization throughout technician work areas.
- Ensure technicians properly maintain their bays tools equipment lifts and shared workspaces.
- Monitor shop equipment and machinery for maintenance or repair needs and ensure issues are properly communicated and routed to the appropriate department.
- Ensure appropriate supplies shop equipment and special tools are available and properly maintained.
- Monitor special-tool inventory and identify shortages damaged equipment or additional tooling requirements.
- Promote proper storage and organization of Porsche special tools and shop equipment.
- Ensure the shop remains compliant with applicable safety housekeeping environmental and company standards.
- Serve as the role model for organization cleanliness tool management and professional workshop practices.
Leadership & Accountability
- Hold technicians accountable to established dealership Group 1 Automotive Porsche safety repair documentation and cleanliness standards.
- Address process or performance concerns promptly and professionally and communicate significant issues to Service Management.
- Maintain a positive professional and team-oriented culture within the workshop.
- Balance accountability with coaching and development recognizing that the goal is to build a stronger and more capable technician team.
- Communicate effectively with Service Management Service Advisors Parts Warranty Administration and other dealership departments.
- Represent Porsche Westwood professionally when interacting with customers manufacturer representatives technical support personnel vendors and Group leadership.
- Maintain confidentiality and exercise sound judgment when handling operational personnel technical or customer-related matters.
What Success Looks Like
A successful Shop Foreman at Porsche Westwood is not simply the most experienced technician in the building. They are the individual who helps make the entire workshop better.
Success in this role means:
- Technicians know where to turn when they encounter a difficult repair.
- Complex diagnostic concerns are approached methodically and resolved efficiently.
- Work is dispatched intelligently based on technician capability workload and repair requirements.
- Repair orders are properly documented and warranty requirements are consistently met.
- Vehicles leave the workshop properly repaired inspected and ready for the customer.
- Technicians have the tools equipment information and support necessary to perform their jobs effectively.
- The workshop remains clean organized safe and professional.
- Operational inefficiencies are identified and addressed rather than accepted as the way things have always been done.
- Technology and dealership systems are leveraged to improve the operation.
- Technicians actively collaborate with one another and seek out knowledge rather than working in silos.
- The Shop Foreman sets the standard for professionalism technical excellence organization and teamwork.
Qualifications
The ideal candidate is an experienced automotive technician with significant diagnostic and repair experience who is ready to take on a broader leadership role within a high-performance service environment.
The successful candidate will demonstrate:
- Extensive automotive diagnostic and repair experience.
- Strong Porsche product knowledge and familiarity with Porsche diagnostic and repair procedures.
- Advanced diagnostic and troubleshooting ability.
- Strong understanding of modern vehicle electrical electronic mechanical and computer-controlled systems.
- Demonstrated ability to diagnose complex and intermittent vehicle concerns.
- Strong organizational and time-management skills.
- Excellent attention to detail.
- Strong written and verbal communication skills.
- Working knowledge of CDK Xtime and dealership service technology.
- Ability to understand and enforce repair-order and warranty documentation requirements.
- Ability to prioritize and manage multiple competing demands in a fast-paced environment.
- Strong computer and systems aptitude.
- A willingness to remain hands-on and actively engaged with technicians in the workshop.
- A demonstrated commitment to cleanliness organization safety and professional standards.
- The ability to coach and develop others while maintaining appropriate accountability.
- A collaborative team-first mentality.
- Professional judgment integrity and discretion.
Porsche-specific experience and manufacturer training are strongly preferred. ASE certifications Porsche technical certifications advanced diagnostic training and prior leadership or foreman experience are highly valued.
The Porsche Standard
The Shop Foreman is one of the most visible technical leaders within the Porsche Westwood workshop and is expected to embody the standards associated with the Porsche brand.
This role requires more than technical expertise. It requires leadership accountability curiosity precision organization and a genuine commitment to helping the entire team succeed.
The ideal candidate understands that a great workshop is not built around one great technician. It is built around a team that has the knowledge tools processes discipline and leadership necessary to consistently deliver exceptional work.
The Shop Foreman will be expected to set that standard every day.
This position carries significant responsibility and autonomy within the shop and is compensated through a competitive salary plus performance-based bonus. The pay for this position is $75000 - $170000 a year based on experience.
*All applicants must pass pre-employment testing to include: background checks MVR and drug testing in order to qualify for employment*
Equal Opportunity Employer
We are an Equal Opportunity Employer and do not discriminate based on race color religion sex national origin age disability or any other protected status. Employment is contingent upon successfully completing all applicable pre-employment requirements in accordance with federal state and local law.
About Company
Group 1 Automotive is one of the largest dealership groups in the US offering new & used cars from makes like Honda, Toyota, Nissan, Jeep, Ford, and more.
