Shelter Support Staff Third Shift, Per Diem

Shelter Support Staff Third Shift Per Diem

Upper Valley Haven White River Junction VT

At Upper Valley Haven we provide temporary shelter supportive housing food access and problem-solving support to neighbors experiencing hardship. We are committed to creating a community where everyone has access to safety stability and opportunity. Our team is guided by compassion respect accountability and a belief in every persons strengths and potential.

We are currently seeking compassionate reliable and team-oriented individuals to provide overnight support across our shelter programs. Please note that all third-shift positions are awake shifts.

Current Openings

Per Diem Third Shift

12:00 AM 8:30 AM

Shift availability seven days a week

Opportunities available across three shelter programs

About the Role

Shelter Associates play a vital role in creating safe welcoming and supportive environments for individuals and families experiencing homelessness. Working directly with shelter guests you will help maintain daily operations respond to guest needs support community expectations and contribute to a positive living environment.

This position is ideal for individuals who are compassionate adaptable and able to balance empathy with accountability. Successful candidates will be comfortable working with adults children and families from diverse backgrounds and will approach their work using a trauma-informed strengths-based lens.

What Youll Do

• Build positive and supportive relationships with shelter guests
• Welcome new guests and help orient them to shelter expectations and policies
• Maintain clean safe and welcoming shelter spaces
• Assist with housekeeping laundry room preparation and daily cleaning tasks
• Conduct regular building and campus safety rounds during overnight shifts
• Respond calmly and appropriately to crises conflicts medical concerns and behavioral challenges
• Complete shift notes incident reports and other required documentation
• Communicate important information to supervisors and coworkers and contact emergency services when needed
• Collaborate with Service Coordinators Shelter Associates managers and other staff serving guests
• Support special program activities and events
• Participate in team meetings and supervision

What Were Looking For

• Strong written verbal and interpersonal communication skills
• Reliability punctuality professionalism and sound judgment
• Ability to build rapport with people from diverse backgrounds and experiences
• Commitment to maintaining professional boundaries
• Understanding of the impacts of homelessness poverty mental health challenges and substance misuse
• Flexibility adaptability and willingness to work collaboratively as part of a team
• Ability to remain calm and respond effectively in stressful or crisis situations
• Comfort working in environments serving adults families and children of all ages and needs
• Commitment to working overnight hours including weekends and holidays
• Ability to bend lift walk on varying terrain and remain active throughout a shift

Qualifications

Required

• High school diploma or equivalent
• Valid drivers license
• First Aid/CPR/AED certification or willingness to obtain; training is available if needed

Preferred

• Experience working in a shelter residential human services or related setting
• Experience supporting people affected by homelessness poverty mental health challenges or substance misuse

Compensation & Benefits

Starting Pay: $22.00 per hour plus a $1.50 per hour shift differential for third-shift staff

Upper Valley Haven offers a comprehensive benefits package for eligible including:

• Employer-paid contribution of up to 100% of medical dental and vision premiums
• Life and long-term disability insurance
• Generous paid time off
• Paid holidays
• 403(b) retirement plan with employer match

Join Our Team

If you are committed to creating safe respectful shelter environments and supporting neighbors during overnight hours we encourage you to apply.

Apply today through Upper Valley Havens careers page.

Upper Valley Haven is an Equal Opportunity Employer. We are committed to building a diverse inclusive and welcoming workplace where all employees and applicants are treated with dignity and respect. All applicants will receive consideration for employment without regard to race ethnicity religion gender gender identity or expression sexual orientation national origin genetics disability age veteran status or any other characteristic protected by federal state or local laws. We are committed to compliance with all fair employment practices regarding citizenship and immigration status.

Required Experience:

Staff IC