ServiceWarranty Tech
Cleveland, TN - USA
Job Summary
At Home Genius Exteriors were on pace to reach $500M in Annual Revenue in just 7 years on the market and were seeking an experienced well-rounded Service/Warranty Technician to join our growing team. We are looking for professionals who are proactive resourceful and capable of handling a wide variety of residential repair and service needs independently.
The ideal candidate has previous business ownership management or supervisory experience and takes pride in solving problems quickly and professionally.
- Complete residential service and warranty repairs across a variety of exterior home improvement products
- Perform detailed field inspections and document findings with professional written briefs and photos
- Troubleshoot issues and develop practical solutions in the field
- Communicate directly with homeowners to resolve concerns professionally and efficiently
- Coordinate and oversee repairs while maintaining high quality standards
- Manage service timelines with urgency and proactive follow-through
- Maintain strong organization and communication with internal teams
- Previous business ownership management or supervisory experience strongly preferred
- Strong general repair and troubleshooting abilities across multiple trades
- Ability to work independently with minimal oversight
- Experience handling customer conflict resolution professionally
- Strong written communication skills for inspection summaries and reporting
- Must provide own tools
- Reliable transportation and valid drivers license required
- Strong sense of accountability urgency and professionalism
- Solutions-focused mindset
- High attention to detail
- Strong leadership presence
- Comfortable making decisions independently
- Fast turnaround and follow-through oriented
- MondayFriday
- Typical hours: 8:00 AM 5:00 PM
- $70000 Base Bonuses
- Long-term growth opportunities available
About Company
About Us: Home Genius Exteriors has experienced rapid growth, expanding from $3M to $200M in just five years. We are a dynamic company aiming to be nationwide by 2030, and we are looking for passionate and driven individuals to join our team and grow with us. Our mission is to provide ... View more