Services Specialist Training
Houston, TX - USA
Job Summary
GE Vernova is accelerating the path to more reliable affordable and sustainable energy while helping our customers power economies and deliver the electricity that is vital to health safety security and improved quality of life. Are you excited at the opportunity to electrify and decarbonize the world
What impact youll make
The Training Specialist supports the successful planning coordination and delivery of technical training for employees. This role provides operational support across training scheduling student enrollment participant logistics training systems and day-to-day activities associated with course delivery.
The position works closely with instructors training leadership students customers and supporting functions to ensure training activities are properly scheduled participants are enrolled and supported and the necessary logistical arrangements are in place. The role requires the ability to manage multiple priorities coordinate across teams and adjust activities based on changing training and operational requirements.
What youll do
- Support field services training activities for employees helping ensure the effective coordination and delivery of technical training programs.
- Coordinate training schedules including creation and maintenance of classes instructor assignments classroom scheduling facility usage and other scheduling requirements.
- Manage student enrollment activities including registrations withdrawals training system administration course credits and other enrollment-related processes.
- Coordinate participant logistics associated with training including lodging transportation catering site access and other student or customer requirements.
- Serve as a point of contact for students and training participants supporting the learner experience from enrollment through course completion.
- Support course administration and closeout activities including training records surveys certificates EHS completions and other required documentation.
- Coordinate with instructors training leadership security sourcing vendors facilities and other supporting functions to enable successful course delivery.
- Support training facility and operational logistics including classroom and facility scheduling supplies inventory site activities and training events.
- Maintain and update training information across applicable scheduling learning and business systems.
- Support training-related reporting financial administration purchase orders and other operational processes as required.
- Develop an understanding of training operations and key business processes and use this knowledge to effectively prioritize and execute assigned responsibilities.
- Resolve routine scheduling enrollment and logistical issues within established processes and escalate more complex issues as appropriate.
- Build effective working relationships with internal teams instructors students and other stakeholders.
What youll bring (Basic Qualifications)
- Bachelors Degree or a High School Diploma / GED and
a minimum of 4 years of equivalent experience in training administration training coordination scheduling enrollment logistics operations or a related professional support role. Training operations experience preferred.
What will make you stand out
- Experience supporting training operations scheduling enrollment logistics or similar administrative/operational activities.
- Strong organizational skills with the ability to manage multiple priorities and changing requirements.
- Strong interpersonal and communication skills with the ability to work effectively across multiple teams and functions.
- Customer-focused mindset with an emphasis on providing a positive student and learner experience.
- Ability to work independently within established processes while identifying and escalating issues when appropriate.
- Experience working with scheduling learning management procurement or other business systems is preferred.
- Experience with or working knowledge of tools and systems such as ServiceMax Smartsheet Ariba Learning Management Systems (LMS) Microsoft Outlook and other scheduling or training administration platforms is preferred.
GE Vernova offers a great work environment professional development challenging careers and competitive compensation. GE Vernova is anEqual Opportunity Employer. Employment decisions are made without regard to race color religion national or ethnic origin sex sexual orientation gender identity or expression age disability protected veteran status or other characteristics protected by law.
GE Vernova will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).
Relocation Assistance Provided: No
Required Experience:
IC
About Company
GE Vernova's Asset Performance Management software can help you increase asset reliability, minimize costs and reduce operational risks. View a demo today.