Services Sales Analyst
Mooresville, NC - USA
Job Summary
Do your Best Work in Mooresville
This position is based at our headquarters in Mooresville North Carolina. Our corporate office is a space where you can collaborate and do your best work. Take a walk grab a bite (or a cup of coffee) work out or get a check-up we invest in you so you can find your inspiration.
Your Impact
The Services Sales Analyst supports the execution and performance of Lowes Core Installation categories by partnering with Merchandising Field Operations Product and Services teams to analyze business performance improve operational processes and enable successful implementation of strategic initiatives.
This role serves as a subject matter expert on service selling processes and systems providing business insights operational support and field-facing resources that help drive consistent execution across Appliances and Kitchens. Through cross-functional collaboration data analysis and content development the analyst helps ensure new programs process enhancements and selling tools are effectively adopted to improve customer experience and sales performance.
What You Will Do
Business Analysis & Performance Support
Analyze sales performance operational metrics and program adoption across Core Installation categories to identify trends opportunities and areas requiring attention.
Develop recurring and ad hoc reporting that provides actionable insights to Merchants Services leadership and Field Operations.
Monitor key performance indicators and recommend actions that improve execution and sales results.
Business Partnership
Partner with Appliance and Kitchen Merchants to support category initiatives operational priorities and field execution.
Collaborate with Field Operations National Installation Management (NIM) Product and Services teams to ensure alignment on processes initiatives and business objectives.
Serve as a subject matter expert for Core Installation selling processes and operational workflows.
Process & Program Support
Support the rollout and sustainment of new programs process enhancements and operational initiatives across Appliances and Kitchens.
Identify operational gaps and recommend process improvements that enhance efficiency and store execution.
Track implementation progress and provide feedback to stakeholders on adoption and business impact.
Selling Systems & Business Requirements
Represent field and business needs by providing feedback on selling systems including myRedVest and Projects.
Partner with Product and Technology teams to validate enhancements and ensure system functionality supports operational requirements.
Participate in testing issue resolution and continuous improvement efforts for selling tools.
Content & Communications
Develop and maintain operational resources job aids playbooks and communications that support consistent execution in stores.
Translate business strategies into clear actionable guidance for Specialists SASMs and store leadership.
Support change management efforts through effective communications and documentation.
Minimum Qualifications
Bachelors degree or equivalent years of experience in lieu of education requirement if applicable
3 Years of Financial Analysis data analytics excel access
About Lowes
Lowes Companies Inc. (NYSE: LOW) is a FORTUNE100 home improvement company with total fiscal 2025 sales of more than $86 billion. Lowes employs approximately 300000 associates and operates over 1750 home improvement stores 540branches and 120distribution centers. Based in Mooresville N.C. Lowes supports the communities it serves through programs focused on creating safe affordable housing improving community spaces helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. For more information visit.
Lowes is an equal opportunity employer and administers all personnel practices without regard to race color religious creed sex gender age ancestry national origin mental or physical disability or medical condition sexual orientation gender identity or expression marital status military or veteran status genetic information or any other category protected under federal state or local law.
Required Experience:
IC
About Company
Shop tools, appliances, building supplies, carpet, bathroom, lighting and more. Pros can take advantage of Pro offers, credit and business resources.