Services Researcher (LA)

About Project Healthy Minds

Project Healthy Minds is a mental health nonprofit that runs like a tech startup. We are pioneering a first-of-its-kind model: applying technology to address one of the biggest social issues of our time: the growing mental health crisis. We believe in a simple but profound idea: that it should be as easy to find mental health services as it is to book a flight or a restaurant reservation. Thats why were building the worlds first digital marketplace for finding mental health services that are right for you.

To do that we work with some of the most inspiring and influential leaders in America - business titans tech entrepreneurs clinicians and scientists musicians artists athletes media stars policymakers and more - because we believe that the worlds most complex challenges require interdisciplinary teams and solutions.

We are backed by a powerhouse of industry-leading Board of Directors and Advisory Council Members who are passionate hands-on and dive into the important work with us.

Learn more at and @projecthealthyminds on social.

About The Engagement

Based in the US (ideally LA)

20 hours a week set with the Services Research Manager.

Initial 90-day contract with the option to extend as we add locations.

About The Role

WHAT WERE LOOKING FOR

People come to Project Healthy Minds to find mental health services they can trust. Were growing going beyond national services and building local listings. Each listing has to get the details right: the address the hours who the service is for expectations around costs and whether the service meets the screening criteria our Clinical Advisory Committee (CAC) sets for that type of service. Youll do the research behind those listings working with our Services Research Manager to grow our services directory.

WHAT YOULL DO

Verify and complete service records: address hours contact details costs insurance and other tags in our data model.

Label services against our screening criteria quoting the evidence for each answer.

Find services we dont list yet as we build each new location.

Note any service that doesnt fit our data model and explain what doesnt fit.

WHAT YOULL BRING

Youve done research where accuracy mattered and you had to cite your sources such as at a 211 or resource directory in fact-checking on a civic data team or in a library.

Youre comfortable contacting organizations you dont know and getting clear answers from whoever responds.

You follow a written procedure closely and you speak up when it doesnt fit what youre finding.

Youre organized in spreadsheets and careful with details.

Youre comfortable with AI tools and check their output before you trust it.

You care about the person on the other end: someone looking for help often on a hard day who cant afford a wrong phone number or a clinic that closed last year.

NICE TO HAVE

Spanish or another language besides English.

Training in social work counseling or public health or experience working in mental health services.

The hourly rate for this role is $25 to $40 depending on experience.

Due to the high volume of applications received only those selected for an interview will be contacted. We ask for a short paid work sample so we can see how you research a real service and handle the judgment calls. We review this over a live video call.