Services Executive Higher Education & Government

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About the Team

About the Role

Services Executives within our Higher Education & Government Professional Services organization are the key conduit between the dynamic Professional Services organization and the burgeoning Field Sales organization. They are integral to the continued growth and contributions of our Higher Education and State & Local Government business unit.

You will use your experience with consulting sales and project delivery to help Higher Education and State & Local Government customers put together a plan for a successful project including resources timeline and costs. Youll employ effective selling strategies to successfully position Workdays SaaS Solutions and technologies as the cost effective modern alternative and become a specialist in Workdays innovative deployment methodology. You will work closely with Workday ecosystem Partners to help them plan projects for our customers success and grow their business. If you have a stellar consulting delivery and sales track record are a self-starter and love working in a dynamic environment then Workday is the place for you.

• Create and manage complex Deal Strategies.

• Understand the competitive landscape and customer needs so you can effectively position the value of Workdays innovative deployment methodology and Professional Services.

• Work with Account Executive and Customer Success workmates to determine Services Strategy.

• Present Workday Customer Services overview and conduct services discovery sessions.

• Create and validate Professional Services Proposals and high-level Project Plans.

• Author manage negotiate and close Professional Services Agreements Statements of Work and other contractual documentation.

• Actively build and manage mutually beneficial relationships with Workday tier one ecosystem Partners and proactively work with those Partners on strategic pursuits.

• Assess project team training needs for customers.

• Maintain accurate and timely customer pipeline and service forecast data.

• Provide support for services activities and events.

• Respond to complex RFPs/RFIs/RFQs issued by Higher Education institutions and the State & Local Government customer base.

About You

Basic Qualifications: Services Executive (P3)

• A proven successful track record (6 years) of Professional Services Sales in ERP - HCM Payroll Finance solutions and/or Student Information Systems to Higher Education and/or State & Local Government Clients.

• 4 years experience managing and/or participating in ERP and/or SIS (Student Information System) implementation projects for example: Human Resources Benefits Time Tracking Payroll Financial Systems Analytics Budgeting/Planning Recruiting Performance Management Compensation Student Recruiting Student Admission Curriculum Management Financial Aid Student Finances or comparable.

Other Qualifications:

• Significant experience (10 years or greater) overseeing complex services sales cycles from start to finish with a record of successful services revenue and profitability attainment required.

• Basic understanding of cloud architecture.

• Foundational knowledge of vendors products and services in the Higher Education and/or State & Local Government Clients. ERP - HCM Payroll Financials and/or Student Information System space.

• Great presentation skills while participating in a fast-paced complex product and services sales cycle.

• Strong business development skills with a focus on identifying and capitalizing on market opportunities building strategic partnerships and driving organizational growth through new initiatives and customer retention strategies.

• Proven ability to effectively manage service delivery ensuring customer satisfaction through streamlined processes efficient resource allocation and a focus on meeting expectations.

• Demonstrated experience in professional services sales with a focus on understanding client needs effectively presenting value and building strong relationships to drive customer satisfaction and achieve revenue goals.

• An innate sense of personal initiative with the ability to proactively identify and pursue opportunities overcome obstacles and drive innovation and efficiency.

• Bachelors Degree or equivalent work experience.

• Ability to travel up to 50% of the time.

Posting End Date: 06/30/26

The application deadline for this role is the same as the posting end date stated.

Workday Pay Transparency Statement

The annualized base salary ranges for the primary location and any additional locations are listed below. Workday pay ranges vary based on work location. As a part of the total compensation package this role may be eligible for the Workday Bonus Plan or a role-specific commission/bonus as well as annual refresh stock grants. Recruiters can share more detail during the hiring process. Each candidates compensation offer will be based on multiple factors including but not limited to geography experience skills job duties and business need among other things. For more information regarding Workdays comprehensive benefits please click here.

Additional Considerations:

Our Approach to Flexible Work

With Flex Work were combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections maintain a strong community and do their best work. We know that flexibility can take shape in many ways so rather than a number of required days in-office each week we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers prospects and partners (depending on role). This means youll have the freedom to create a flexible schedule that caters to your business team and personal needs while being intentional to make the most of time spent together. Those in our remote home office roles also have the opportunity to come together in our offices for important moments that matter.

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