ServiceNow Solution Architect – BCM IRM

ServiceNow Solution Architect BCM/IRM
Following rapid expansion of new name clients into the Client SaaS ServiceNow practice we are seeking a ServiceNow Solution Architect that has solid and progressive consulting experience and a proven record of successful ServiceNow engagements

What we offer:
The opportunity to design and build ServiceNow solutions for multiple sectors both with our existing client base and new customers.
Unrivalled investment and training in you and your career
Stimulating environment offering ongoing learning opportunities
Culture of innovation and inspiration
Competitive salary and generous benefits
A very flexible and creative environment for everyone

Role and Accountabilities:
We are seeking a certified ServiceNow Solution Architect with 10 years of ServiceNow experience and preferably 5 years of hands-on BCM/IRM experience to design and deliver scalable solutions across BCM IRM risk compliance workflows integrations reporting and dashboards.
The ideal candidate will have strong architecture expertise stakeholder management skills and the ability to lead workshops translate requirements into scalable solutions and guide delivery teams. CSA CAD and CIS certifications in IRM GRC or BCM are highly desirable.
The role requires technical business and communication skills to turn requirements into practical ServiceNow solutions.

Key Responsibilities:
Own end-to-end ServiceNow solution architecture aligned with client objectives IT strategy governance and best practices.
Lead BCM and IRM architecture aligned with continuity resilience risk compliance and regulatory needs.
Configure BCM foundation data including services applications locations dependencies teams processes risks and related data structures.
Design and support BCM plan management including continuity recovery crisis templates scenarios and approval workflows.
Lead IRM architecture for risk controls issues remediation compliance mapping policy alignment and reporting.
Implement BCM/IRM role-based access controls with proper segregation of duties secure access and governance alignment.
Lead workshops to capture requirements assess current state define future state and produce user stories designs and plans.
Collaborate with stakeholders product owners IT risk/compliance BCM/IRM developers testers and project leadership.
Oversee ServiceNow configuration and design including UI policies/actions business rules scripts flows integrations notifications dashboards and reports.
Support data migration into ServiceNow BCM/IRM while ensuring quality integrity and traceability.
Deliver reports dashboards and analytics for BCM health risk compliance issues remediation and leadership reporting.
Provide technical leadership guidance and mentoring to teams throughout the implementation lifecycle.
Maintain architecture diagrams design documents specifications data models integration designs test support and handover materials.
Advise stakeholders and project teams on ServiceNow BCM IRM GRC and platform architecture decisions.
Stay current on ServiceNow BCM/IRM capabilities risk/resilience practices and industry standards to drive improvement.

Required Skills & Experience
10 years of ServiceNow experience including architecture implementation technical leadership and consulting.
5 years preferred in ServiceNow BCM and/or IRM including implementation configuration process design architecture and advisory.
Hands-on ServiceNow BCM experience with foundation data plans BIA testing crisis management disaster recovery approvals notifications dashboards and reporting.
Strong understanding of ServiceNow IRM/GRC including risk policy compliance controls issues assessments remediation and reporting.
Experience designing complex ServiceNow solutions across BCM IRM GRC ITSM ITBM/SPM workflows integrations reporting and security.
Experience designing ServiceNow roles groups access controls and security models for compliant processes.
Hands-on experience configuring Business Rules Client Scripts UI Policies UI Actions Flow Designer workflows notifications integrations reports and dashboards.
Experience leading workshops gathering requirements documenting future-state processes and creating user stories and solution designs.
Experience with data migration strategy mapping validation and execution from legacy tools spreadsheets or source systems into ServiceNow.
Strong analytical problem-solving communication presentation and stakeholder management skills.
Ability to work independently and collaboratively with business technical and leadership stakeholders in fast-paced projects.

Qualifications & Certifications
Bachelors degree in computer science Information Technology or a related field.
Certified Master Architect (CMA) or Certified Technical Architect (CTA)
ServiceNow Certified System Administrator (CSA) certification
ITIL Foundation Certification
ServiceNow Micro Certification Business Continuity Management (BCM)
Certified Implementation Specialist (CIS) in a relevant domain (e.g. Risk and Compliance BCM GRC IRM)
Experience with other ServiceNow GRC modules (IRM Vendor Risk Management)
Experience in utility energy public sector or regulated industry environments
Familiarity with industry BCM standards (e.g. ISO 22301) and other risk/compliance frameworks (e.g.- NIST COBIT SOX)

Required Skills:

ServiceNow BCM ArchitectServiceNow IRM ArchitectGovernance Risk ComplianceCSAServiceNow Solution Architecture