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ServiceNow ITOM SME (VMWARE)
Job Location:
Job Location:
Juno Beach, FL - USA
Monthly Salary:
Not provided by the employer
Monthly Salary:
Posted:
1 August 2026 (30+ days ago)
Posted:
Application Deadline:
29 October 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
ServiceNow ITOM SME (VMware & Wireless Monitoring Support)
- Configure ServiceNow Event Management integrations for ScienceLogic-monitored infrastructure.
- Implement correlation aggregation suppression and deduplication rules based on client requirements.
- Configure alert-to-CMDB binding and service impact visibility.
- Implement automated incident creation assignment notification and escalation workflows.
- Validate event processing and alert lifecycle management across monitoring integrations.
- Support operational reporting dashboards and service health views.
- Troubleshoot event ingestion alert generation and integration issues.
- Work with ScienceLogic and Splunk teams to ensure end-to-end event flow and visibility.
- Support user acceptance testing production deployment and operational readiness activities.
- Maintain technical documentation and operational support procedures.
About Company
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