ServiceNow ITAM SME – HAM Pro SAM Pro | Remote

• Lead end-to-end ServiceNow HAM Pro and SAM Pro implementations
• Conduct requirements workshops and translate business needs into scalable solutions
• Design and configure asset lifecycle processes including procurement receiving deployment inventory maintenance and disposal
• Implement software license management reclamation compliance and optimization processes
• Integrate ITAM with CMDB Discovery Service Mapping Procurement and ITSM
• Define data models asset classes lifecycle states and governance standards
• Drive asset normalization and software entitlement management
• Develop integrations and automation using Flow Designer IntegrationHub Business Rules and Scripted APIs
• Integrate with SCCM/MECM Microsoft Intune Active Directory SAP Oracle Coupa Azure and AWS
• Establish ITAM governance compliance KPI reporting and executive dashboards
• Collaborate with Procurement Finance Security Infrastructure and Operations teams
• Conduct training workshops and knowledge transfer

Qualifications :

• 8 years of overall IT experience
• 5 years of hands-on ServiceNow ITAM implementation experience
• Strong expertise in ServiceNow HAM Pro SAM Pro CMDB Discovery and Asset Lifecycle Management
• Enterprise-scale ServiceNow environment experience

Preferred Certifications:

• ServiceNow Certified System Administrator (CSA)
• CIS Software Asset Management
• CIS Discovery
• CIS Service Mapping
• ITIL V4 Foundation

Additional Information :

Required Skills:

• ServiceNow ITAM
• HAM Pro / HAM
• SAM Pro / SAM
• ServiceNow CMDB
• CSDM
• ServiceNow ITSM
• Discovery & Service Mapping
• Asset Lifecycle Management
• Software License Management
• Flow Designer & IntegrationHub
• REST/SOAP Integrations
• JavaScript & ServiceNow Scripting
• ITIL v4 Processes
• Reporting & Performance Analytics

Remote Work :

No

Employment Type :

Contract