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ServiceNow Enterprise Architect

Pyramid Consulting


Job Location:

Charleston, SC - USA

Yearly Salary: USD 148000 - 150000
Posted: 24 October 2026 (4 hours ago)
Application Deadline: 21 January 2027
Vacancies: 1 Vacancy

Job Summary

Immediate need for a talented ServiceNow Enterprise Architect . This is a fulltime opportunity with long-term potential and is located in Charleston SC(Onsite). Please review the job description below and contact me ASAP if you are interested.

Job ID:26-22280

Pay Range: $148000 - $150000/annum. Employee benefits include but are not limited to health insurance (medical dental vision) 401(k) plan and paid sick leave (depending on work location).

Key Responsibilities:

  • Architecture Leadership
  • Own the end-to-end architecture strategy for Assure Smart Apps and related insurance platform capabilities.
  • Define target-state architectures across user experience workflow automation orchestration integrations and core insurance systems.
  • Establish architectural standards that enable scalability security resilience observability and long-term maintainability.
  • Drive modernization initiatives while ensuring platform stability upgradeability and operational excellence.
  • Partner with architecture and engineering leadership to align technology investments with business objectives.
  • Platform & Solution Design
  • Develop reusable architecture patterns reference architectures and integration frameworks.
  • Champion API-first event-driven and configuration-over-customization approaches.
  • Define clear architectural boundaries across ServiceNow Assure Platform services orchestration layers and enterprise applications.
  • Enable modular loosely coupled solutions that reduce complexity and eliminate duplication of business logic.
  • Ensure solutions support enterprise-scale deployment across multiple insurance clients and environments.
  • Technical Leadership & Governance
  • Translate business and product requirements into scalable technical architectures.
  • Guide engineering teams on workflows APIs integrations data models security and user experience design.
  • Lead architecture reviews technical governance forums and key technology decisions.
  • Identify architectural risks technical debt and opportunities for continuous improvement.
  • Establish engineering best practices across development testing deployment and operations.
  • Integration Security & Data Architecture
  • Define secure integration patterns across policy administration billing claims customer and document management platforms.
  • Architect solutions using modern integration approaches including APIs microservices and event-driven patterns.
  • Ensure compliance with security privacy regulatory and audit requirements.
  • Design solutions for high availability fault tolerance performance and operational visibility.
  • Promote strong data governance and synchronization strategies across enterprise platforms.
  • Innovation & Transformation
  • Evaluate and incorporate AI automation analytics and intelligent workflow capabilities where they deliver measurable business value.
  • Assess emerging technologies and drive adoption through governed architecture standards.
  • Collaborate with Product Engineering Operations and business stakeholders to accelerate digital transformation.
  • Help shape the future evolution of insurance technology platforms.
  • Mentorship & Influence
  • Mentor architects engineers and technical leaders.
  • Promote architecture excellence platform thinking and engineering discipline.
  • Build alignment across distributed teams and cross-functional stakeholders.
  • Influence technical strategy at both project and enterprise levels.

Key Requirements and Technology Experience:

  • Must have skills: - ServiceNow Architect Insurance
  • 10 years of experience in software engineering solution architecture or enterprise architecture.
  • Proven experience designing and governing enterprise-scale SaaS and platform-based solutions.
  • Strong expertise in cloud-native API-first and event-driven architectures.
  • Demonstrated ability to lead architecture initiatives across multiple teams and stakeholders.
  • Experience communicating complex technical concepts to both technical and executive audiences.
  • ServiceNow Expertise
  • Scoped Applications
  • Flow Designer
  • Integration Hub
  • UI Builder
  • CMDB
  • Service Catalog
  • Automated Test Framework (ATF)
  • ServiceNow governance and operating models
  • Multi-instance environments
  • Upgrade and release management
  • Source control strategies
  • DevSecOps practices
  • Enterprise ServiceNow implementations
  • SaaS and multi-tenant platform architecture
  • Microservices and distributed systems
  • REST and GraphQL APIs
  • Event-driven integration and orchestration
  • Enterprise integration patterns
  • Data governance and synchronization strategies
  • Observability resiliency and performance engineering
  • CI/CD pipelines and modern DevOps practices
  • Cloud architecture principles
  • Insurance Domain Experience
  • Experience with insurance technology ecosystems including:
  • Policy administration platforms
  • Claims management systems
  • Billing platforms
  • Customer engagement solutions
  • Document management systems
  • Insurance data platforms
  • Modern insurance administration platforms
  • Experience with insurance core platforms such as Guidewire Duck Creek Sapiens Majesco or similar solutions is highly desirable.
  • Strong stakeholder management and communication skills.
  • Ability to influence engineering product operations and executive leadership teams.
  • Experience participating in or leading Architecture Review Boards (ARB) and governance forums.
  • Ability to balance strategic architecture vision with practical delivery execution.
  • Bachelors or Masters degree in Computer Science Engineering or related discipline (or equivalent experience).
  • ServiceNow Certified Technical Architect (CTA) strongly preferred.
  • ServiceNow Certified System Administrator (CSA).
  • ServiceNow Certified Application Developer (CAD).
  • Additional ServiceNow certifications (ITSM ITOM App Engine etc.) are a plus.

Our client is a leading IT Industry and we are currently interviewing to fill this and other similar fulltime positions. If you are interested in this position please apply online for immediate consideration.

Pyramid Consulting Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.

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