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ServiceNow Developer

Cyber Resource


Job Location:

Richmond, VA - USA

Monthly Salary: Not provided by the employer
Posted: 21 August 2026 (8 hours ago)
Application Deadline: 18 November 2026
Vacancies: 1 Vacancy

Job Summary

The State Corporation Commission (SCC) is seeking a ServiceNow Developer to designbuild and enhance scalable solutions across the ServiceNow platform. The role emphasizes secure API integrations custom development intuitive user experiences and IT Service Management (ITSM) with additional ServiceNow domain and artificial intelligence experience valued.

Responsibilities Include:

  • Design develop test deploy and maintain ServiceNow applications and platform enhancements
  • Build secure reliable integrations using REST SOAP webhooks IntegrationHub MID Server and related technologies
  • Develop scripted REST APIs business rules script includes client scripts UI policies and Flow Designer workflows
  • Configure and extend ITSM capabilities including Incident Problem Change Request Knowledge Service Catalog and CMDB
  • Create intuitive accessible experiences across Employee Center Service Portal workspaces forms catalogs and mobile
  • Partner with stakeholders product owners architects and support teams to translate requirements into technical solutions
  • Troubleshoot complex platform integration data and performance issues
  • Apply development standards security controls automated testing code review source control and release-management practices
  • Develop reusable components and documentation; support upgrades and releases; and evaluate AI and automation opportunities

Skill Required / Desired Amount of Experience
ServiceNow development and configuration Required 4 Years
JavaScript and ServiceNow client-side and server-side scripting Required 3 Years
API integration design security and troubleshooting Required 2 Years
REST/SOAP JSON/XML OAuth 2.0 authentication logging and monitoring Required 2 Years
ServiceNow ITSM processes and modules Required 2 Years
Flow Designer IntegrationHub Service Catalog ACLs and automated testing Required 2 Years
ServiceNow data models tables reference relationships and CMDB Required 2 Years
User-centered solution design accessibility security and maintainability Required 2 Years
Testing code review source control and release-management practices Required 2 Years
Analytical troubleshooting documentation and communication skills Required 3 Years
Collaboration with technical and non-technical stakeholders Required 3 Years
Employee Center Service Portal UI Builder and configurable workspaces Required 2 Years
ServiceNow AI: Now Assist generative AI Predictive Intelligence Virtual Agent or AI Search Required 2 Years
Enterprise integrations; accessibility; CSA/CAD/CIS-ITSM/ITIL certification Required 2 Years
Other ServiceNow domains: ITOM CSM HRSD IRM/GRC or App Engine Desired 2 Years
Automated deployment pipelines Agile delivery and DevOps practices Desired 2 Years