ServiceNow Application Workflow Developer
Dallas, TX - USA
Job Summary
Role Purpose
The purpose of this role is to resolve high-priority incidents through advanced troubleshooting ensure SLA compliance analyse system performance trends and create mitigation measures by collaborating with internal and external stakeholders.
Location: USA (Remote/Hybrid)
Experience: 8 Years
We are looking for an experienced ServiceNow Developer to design develop and enhance enterprise workflow solutions on the ServiceNow platform.
- Develop and customize ServiceNow applications workflows and integrations.
- Build and maintain custom scoped applications using ServiceNow best practices.
- Configure Flow Designer Business Rules Client Scripts UI Policies ACLs and Notifications.
- Develop and support REST API integrations with third-party applications.
- Perform platform upgrades testing deployments and troubleshooting.
- Collaborate with business stakeholders to gather requirements and deliver scalable solutions.
- Improve platform performance reliability and automation capabilities.
- 8 years of ServiceNow development experience.
- Strong experience with ITSM modules (Incident Problem Change Service Catalog).
- Hands-on experience with ServiceNow Flow Designer scripting APIs and integrations.
- Experience developing custom scoped applications.
- Knowledge of CMDB MID Server Discovery and Asset Management.
- Experience with platform upgrades update sets reports and dashboards.
- Strong JavaScript and web development skills.
- Experience with ServiceNow SDK (NOW SDK) and VS Code development is highly preferred.
- Exposure to Now Assist for Creator and AI-powered development tools is a plus.
- ServiceNow CSA and CAD certifications.
- Experience with ITOM CSM Event Management and Orchestration.
- Financial Services or Banking domain experience.
- Bachelors degree in Computer Science Information Technology Engineering or a related field.
Required Experience:
IC
About Company
As a global leader, Wipro blends consulting and AI expertise across design, engineering and operations to accelerate business transformation and deliver future-ready technology.