Service Technician
Job Location:
Kansas City, MO - USA
Monthly Salary:
Posted:
Application Deadline:
Vacancies:
Job Summary
Topcon Positioning Group is headquartered in Livermore California USA ().
We design manufacture and distribute productivity tools for developing a brighter future. Whether cultivating the earth or building upon it Topcon brings innovation in workflow automation and seamless connectivity of data to construction geopositioning and agriculture industries focused on developing a sustainable tomorrow.
Topcon is an equal opportunity employer and does not discriminate against any employee or applicant on the basis of race color religion national origin gender gender identity sexual orientation protected veteran status disability age genetic information or other legally protected status.
Provide technical support to customers and end-users of our products. Perform product bench analysis/diagnosis and repairs. Primary duties include troubleshooting and repairing products. Supports and responds to hardware questions from customers.
Essential Duties and Responsibilities:
Diagnose test troubleshoot and perform bench repairs on returned products.
Assist customers with the operation and troubleshooting of products.
Communicate with customers over the phone or via e-mail providing technical support.
Process customer orders assist customers with parts requests/orders enter information bill out work performed maintain service log and other departmental records.
Calibrate and clean products.
Perform other duties as required.
Requirements and skills:
A.S. or equivalent in Electronics-related experience or technical training (Preferred)
Able to read and interpret schematics.
Working knowledge of basic test equipment meters oscilloscopes and digital multimeters.
Knowledge of soldering.
General working knowledge of computer applications in Microsoft Office and customer order entry in an ERP system
Excellent customer service skills
Strong organizational skills
Physical Requirements:
Able to lift 50 lbs.
Working Conditions:
Inside
Monday - Friday 7:30 AM to 4:30 PM
Benefits:
Medical dental and vision insurance
401(k) with company match
Health Savings Account (HSA) and Flexible Spending Accounts (FSA)
Company-paid life insurance
Company-paid short-term and long-term disability insurance
Employee Assistance Program (EAP)
Paid time off and paid holidays
Ongoing training and professional development
Required Experience:
IC
About Company
Topcon Positioning Systems Inc., provides positioning technology for surveyors, civil engineers, construction contractors, farmers, equipment owners and operators.
