Service Software QA Engineer 2

Primary Function of Position
This position will be responsible for testing service features in the da Vinci Surgical System
software and will play a technical role during the development of new Field Service software. This
position will be required to write and execute test protocols for functional SW testing using da
Vinci hardware. The successful candidate must have relevant technical experience and be detail
oriented.
Essential Job Duties
Protocol Development and Execution
o Support the development of design requirements; participate in the
creation/review of formal design documentation
o Design develop and execute test protocols for verification and validation of field
service software

o Complete documentation for test protocols
results and reports
Software Testing and Development
o Run software evaluation labs to assess software
features and diagnostic tools during the
development phase
o Keep detailed notes of testing activity to document user experience and feature
performance
o Provide feedback to development teams to guide feature design
o Log issues found within the issue tracking system; work with software and cross-
functional teams to debug
o Learn the elements of the SW build process to effectively execute monitor and
troubleshoot builds as necessary
o Ability to work with complex hardware systems and understand the
communication between hardware and software

Qualifications :

Required Skills and Experience
Experience testing embedded software at unit integration or system level is required
Strong Engineering/SQA/Software Test background
Interested in working in a fast-paced environment providing solutions throughout the
entire product lifecycle
Hands-on engineering experience with a proven ability to work well in a team
environment
Ability to communicate effectively (written and oral)
A real excitement to learn and get to the bottom of tough technical problems
Experience writing and understanding technical specifications
Strong intuition for and interest in designing software for testability
Must demonstrate proficiency in Windows O/S and in all Microsoft Office applications
Must possess strong attention-to-detail individual initiative sense of ownership and
organizational skills
Must be a self-starter and capable of working effectively with little supervision and be
capable of identifying and driving individual projects

Required Education and Training
Minimum BS required (EE or CS preferred)
Minimum 3 years of software testing experience
Working Conditions
None
Preferred Skills and Experience
Experience with documentation control systems; prefer Agile/ACCS
Experience with requirement management software; prefer Polarion ALM
Experience debugging software and performing reviews of test automation and
application code
Experience working in Linux operating system environment

Additional Information :

Due to the nature of our business and the role please note that Intuitive and/or your customer(s) may require that you show current proof of vaccination against certain diseases including COVID-19.  Details can vary by role.

Intuitive is an Equal Opportunity Employer. We provide equal employment opportunities to all qualified applicants and employees and prohibit discrimination and harassment of any type without regard to race sex pregnancy sexual orientation gender identity national origin color age religion protected veteran or disability status genetic information or any other status protected under federal state or local applicable laws.

Mandatory Notices

U.S. Export Controls Disclaimer:  In accordance with the U.S. Export Administration Regulations (15 CFR 743.13(b)) some roles at Intuitive Surgical may be subject to U.S. export controls for prospective employeeswho are nationals from countries currently on embargo or sanctions status.

Certain information you provide as part of the application will be used for purposes of determining whether Intuitive Surgical will need to (i) obtain an export license from the U.S. Government on your behalf (note: the governments licensing process can take 3 to 6 months) or (ii) implement a Technology Control Plan (TCP) (note: typically adds 2 weeks to the hiring process).  

For any Intuitive role subject to export controls final offers are contingent upon obtaining an approved export license and/or an executed TCP prior to the prospective employeesstart date which may or may not be flexible and within a timeframe that does not unreasonably impede the hiring need. If applicable candidates will be notified and instructed on any requirements for these purposes. 

We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws.

This position may be filled at a different job level than listed here depending on
business need and/or on the selected candidates experience knowledge and skills.
Compensation will be based primarily on the job level at which the role is filled and the
candidates qualifications consistent with applicable law.

We provide market-competitive compensation packages inclusive of base pay incentives benefits and equity. It would not be typical for someone to be hired at the top end of range for the role as actual pay will be determined based on several factors including experience skills and qualifications. The target base compensation ranges are listed.

Remote Work :

No

Employment Type :

Full-time