Service Project Administrator

Be a part of our mission! As a world leader in creating comfortable sustainable and efficient climate solutions for buildings homes and transportation its our responsibility to put the planet first. For us at Trane Technologies and through our businesses including TraneandThermo King sustainability is not just how we do businessit is our business. Do you dare to look at the worlds challenges and see impactful possibilities Do you want to contribute to making a better future If the answer is yes we invite you to consider joining us in boldly challenging whats possible for a sustainable world.

Learn about our benefits designed for you to Thrive at work and at home.

We boldly go.

Where is the work:

Trane has a new exciting opportunity to join our organization as aProject Administratorin our Long Island City or Plainview Service for this role would be for Long Island City & Plainview.

***Training will be a minimum of 8 weeks in the Long Island City office.

As a Service Project Administrator under limited supervision you are responsible for project set up and seeing them through to full completion with direct responsibility for project execution to accomplish specific goals in a given time frame and with limited resources. This includes project documentation materials job costing status monitoring invoicing and administrative closeout of each project. This position is required to closely interact with customers Resource Coordinators Area Service managers Technicians customers and other assigned project staff to ensure the timely completion of each project

Responsibilities include the following and other duties as assigned:

• Plans and reviews assigned projects establishes schedules and project parameters and sets procedures to accomplish system goals.

• Sets-up service agreements in system application based on transition documents.

• Establishes and measures internal service process and associated compliance.

• Maintains customer satisfaction by investigating concerns implementing corrective action and communicating with customers and assigned staff.

• Connect and communicates with customers and their representatives including building owners mechanical contractors other trades subcontractors and field support staff.

• Schedule and participate in internal project team meetings to ensure accurate transfer of information.

• Validates cost to date and reconciles project data in business system.

• Reconciliation of purchase order discrepancies to support the Service fulfillment process.

• Reviews billing backlog and coordinates/communicates with Project Managers HVAC Field Technicians customers and Trane claims as necessary to resolve obstacles.

Qualifications:

• Participate in and contribute to lean improvements activities

• Must have strong communication skills proactive approach with willingness to work independently as well as part of a team.

• Proven experience prioritizing tasks in order to meet tight deadlines within a high-paced environment.

• Familiarity with the operation of HVAC Systems preferred not required

• Flexibility to work overtime as required.

We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin pregnancy age marital status disability status as a protected veteran or any legally protected status.

Annual Base Salary Range or Hourly Base Pay Range:

Compensation Type:

Incentive Eligible:

Sales Commission Eligible:

Disclaimer: We strive to provide competitive compensation for this position tailored to a variety of factors. The actual compensation will depend on elements such as seniority merit geographic location education experience travel requirements and union designation. Our compensation range is generally based on the national average for the country. Additionally benefits may vary depending on the region business alignment union involvement and employee status.

Thrive at work and at home:

• Benefits kick in on DAY ONE for you and your family including health insurance and holistic wellness programs that include generous incentives WE DARE TO CARE!
• Family building benefits include fertility coverage and adoption/surrogacy assistance.
• 401K match up to 6% plus an additional 2% core contribution up to 8% company contribution.
• Paid time off includes 15 vacation days 9 paid holidays 3 floating holidays sick leave and additional options to support volunteer and parental leave.
• Educational and training opportunities through company programs along with tuition assistance and student debt support.

Disclaimer: Benefit offerings may vary depending on Collective Bargaining Agreements and local/state regulations.

Safety Sensitive Role:

The company designates certain roles as Safety Sensitive. Safety Sensitive roles may require that you pass additional drug screening.

We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin pregnancy age marital status disability status as a protected veteran or any legally protected status.