Service Manager
Job Location:
Murray, UT - USA
Monthly Salary:
Posted:
Application Deadline:
Vacancies:
Job Summary
Service Manager Riverton Acura
Location: Murray Utah Department: Service Employment Type: Full-Time Compensation: Competitive based on experience
About Us
Riverton Acura is growing and were looking for a Service Manager who leads from the front. This is a chance to build and run a service department the right way with a strong team high standards and real accountability. If youre currently a Service Advisor or Assistant Service Manager ready to step into the top seat we want to hear from you.
What Youll Do
- Lead coach and hold the service team accountable advisors technicians and support staff
- Build a culture of hard work teamwork and customer-first service
- Own department KPIs: CP hours per RO effective labor rate fixed absorption CSI and technician efficiency
- Manage day-to-day workflow scheduling and dispatch to keep the shop running efficiently
- Recruit train and develop advisors and technicians; build a bench for future growth
- Handle customer escalations with professionalism and a solutions mindset
- Manage service operations through Dealertrack DMS
- Partner with Parts and Sales leadership to support overall fixed ops performance
- Ensure compliance with Acura/AHM service standards and warranty procedures
What Were Looking For
- Proven leadership ability someone who can build motivate and hold a team accountable
- Strong work ethic and a hands-on lead-by-example approach
- Experience as a Service Advisor or Assistant Service Manager; dealership service department background required
- Working knowledge of Dealertrack DMS preferred
- Solid understanding of service department KPIs and how to drive them
- Excellent communication and customer service skills
- Ability to thrive in a fast-paced high-accountability environment
- Acura or import brand experience a plus but not required
Benefits
- Health dental and vision insurance
- 401(k) with company match
- Christmas savings match program
- Employee purchase/service/parts/vehicle savings
Riverton Acura is an equal opportunity employer.
Required Experience:
Manager
About Company
Service Manager — Riverton Acura Location: Murray, Utah Department: Service Employment Type: Full-Time Compensation: Competitive, based on experience About Us R...
