Service Manager
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Job Summary
Our client provides innovative cooling heating dehumidification and power solutions for our customers nationwide. They rent out a vast array of equipment including portable air conditioners chillers heaters and generators helping clients save time and money while enhancing their operations and memorable events.
Our client is immediately hiring Service Technicians to join their dynamic team all levels available starting at Entry Level up to Senior Technicians.
Position Summary
The Service Manager at Mobile Air is responsible for managing branch operations and supervising a team of 1-12 Service Technicians to enhance customer satisfaction and operational efficiency. This role emphasizes effective communication and collaboration with sales personnel to meet client needs.
Ensure timely and high-quality service for customer orders.
- Oversee equipment installation including gas connections and ductwork.
- Adhere to safety protocols and use appropriate safety gear.
- Conduct equipment start-ups repairs and maintenance of HVAC systems.
- Manage logistics for equipment pick-up reconditioning and storage.
- Leadership of the service team fostering a positive work environment and conducting performance evaluations.
- Implement and monitor service processes to improve customer experiences.
- Ensure safety practices and inventory management align with company standards.
- Train Technicians on maintenance and installation of equipment.
- Collect and respond to customer feedback to achieve operational goals.
- Perform additional duties as assigned.
Work Schedule:
- This position may require working a rotating on-call schedule and being available for evenings weekends and holidays during peak seasons. Travel may also be necessary. Overtime and double-time pay rates apply for applicable hours worked.
Join the team of dedicated professionals and contribute to the success of our HVAC operations while advancing your career in a fast-paced environment!
- 2-5 years of experience in the HVAC rental industry preferably in management.
- Preferred qualifications: Associates degree 2-year HVAC certificate or Universal Refrigeration Certificate.
- 1-3 years of supervisory experience.
- Proficiency in Microsoft Office and experience with MRP or rental software.
- Strong organizational skills and independent work capability.
- Detail-oriented with excellent communication abilities.
- Ability to lift/move up to 50 lbs. safely.
- Valid drivers license and meets DOT and MVR requirements.
- Customer service oriented with a mechanical aptitude and eagerness to learn.
Benefits
- Full-time positions with overtime and weekend opportunities
- Competitive hourly pay with quarterly bonus opportunities
- Health Vision and Dental Insurance
- Life Insurance
- 401k with company match
- Paid time off (vacation sick days holidays)
- Career development and advancement potential
- Employee discount programs
Serendipity Recruiting is an Equal Opportunity Employer.
Skills:
What Were Looking For: 2 years of commercial HVAC or refrigeration experience Strong troubleshooting and mechanical skills EPA Certification required Willingness to learn advanced rack refrigeration systems Valid drivers license & clean driving record
