Service Manager

Responsibilities

• Ensure customers receive prompt courteous and effective service
• Serve as a liaison between technicians and customers
• Take ownership of customers experience by carrying out additional assignments enabling the dealership to leave a positive impression with the customer
• Manage and hire technicians and service advisors
• Interview and make new hires
• Distribute work between technicians
• Prioritize required services
• Ensure customers have a positive dealership experience
• Provide concierge support for all owner inquiries whether via phone or in person to ensure the customer does not get mishandled
• Spend quality time building relationships with the customers

Requirements

• Technical automotive knowledge
• Demonstrated ability to manage others
• Organized and friendly personality
• Dealership experience preferred

What We Offer

• Medical Dental and Vision Insurance
• Life Insurance
• Paid Time Off
• Paid Company Holidays
• Paid Training
• Work-Life Balance
• Ongoing Professional Development
• Employee Discounts
• Family-Friendly and Inclusive Team Culture
• Career Growth and Internal Promotions
• Custom and Competitive Wage Plan

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.