Service Manager

Greater Boston Area High-Volume Import Dealership

A growing customer-focused automotive dealership is seeking an experienced Service Manager to lead a high-performing service department. This is an outstanding opportunity for a proven leader who is passionate about customer satisfaction employee development operational excellence and profitability.

• Lead and manage all aspects of dealership service operations
• Drive customer retention and CSIperformance
• Recruit train develop and retain service advisors and technicians
• Monitor and improve productivity efficiency and profitability
• Ensure compliance with manufacturer and dealership standards
• Maintain effective workflow scheduling and repair order management
• Collaborate with parts sales and leadership teams to achieve dealership objectives

• Minimum 3 years of automotive service management experience
• Track record of improving CSI employee performance and departmental profitability
• Strong leadership communication and organizational skills
• Experience in a high-volume dealership environment preferred
• Reynolds & Reynolds CDK or similar DMS experience a plus
• Valid drivers license and clean driving record

• Competitive compensation package with performance incentives
• Health dental and vision insurance
• 401(k) with company match
• Paid vacation and holidays
• Professional development and advancement opportunities
• Supportive team-oriented work environment

If you are a results-driven leader looking for an opportunity to make an impact with a successful and growing organization we encourage you to apply today.

Equal Opportunity Employer.