Service Manager- Ayden, NC

Who We Are:Velocity Vehicle Group (VVG) is a premium commercial brand medium to heavy truck dealership that offers the full-service experience for our customers from an outstanding sales organization to highly skilled technicians to service your vehicle and on demand parts. Our goal is to be your one stop shop experts for all truckers owner operators fleets and companies. This coupled with our Leasing and Rental business and our Financial services business make VVG the leading Truck in it for You:VVG is a fast paced and growing organization that is looking for candidates that are ready for a daily challenge and cannot wait to provide superior customer service both internally and externally. VVG offers fantastic Culture as well as competitive pay 401K W/Match Medical Dental & Vision benefits. Become a part of our team and immerse yourself in a company that fosters a Great Place to Work culture!What Youll Do:As the Service Manager your responsibilities encompass overseeing the daily operations of the service department. This involves managing the departments budget scheduling expenditures and maintaining strong customer Duties:Prepare and manage the annual budget reviewing daily performance reports and identifying trends to enhance personnel including selecting and hiring employees scheduling work assignments conducting safety meetings providing training coaching counseling and conducting performance high standards of customer service communicate service standards to department personnel resolve customer complaints and visit customers to establish and maintain excellent compliance with waste management and safety regulations including tracking and filing necessary documentation and scheduling mitigation repairs based on audit Qualifications & RequirementsMinimum of ten (10) years of experience in the service department of the trucking experience is highly excellent customer service communication skills both verbal and exhibit leadership qualities with the ability to lead and motivate teams -oriented mindset fostering collaboration and cooperation among team and demonstrates initiative in problem-solving and in computer usage and strong accounting skills are essential for this Requirements:Must be able to pass post offer drug :$70000-$95000 annual salary based on experience and skills plus bonus plan Benefits Velocity Vehicle Group Offers:Fantastic Culture401k matchHealth Dental & Vision Insurance HSA & FSAEmployer paid Life InsurancePaid Vacation DaysSick LeaveCompany perks such as employee discounts company events and training programsExcellent Training and Career Advancement OpportunitiesWere looking to hire the best! If you are looking for a challenge and enjoy providing superior customer service apply today for the Service Manager Position!Velocity Vehicle Group is an equal opportunity employer. Velocity Vehicle Group prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race color religion sex sexual orientation gender identity or expression pregnancy age national origin disability status genetic information protected veteran status or any other characteristic protected by law.