Service Coordinator

Becoming the leader in the fire and security industry takes talentyours. We are hiring a Service Coordinator inNashville TNto join our best-of-the-best team as we drive the industry forward and pursue excellence in everything we do. We want to hear from you if youre up for the challenge!

At Koorsen we dont provide jobs; we provide careers. A career at Koorsen includes competitive pay a great health package an annual bonus program life insurance continuous learning offerings 401k paid holidays generous PTO tuition reimbursement career growth opportunities and more.

Salary Range $19 - $30 / hour depending on experience.

Responsibilities:

• Provide administrative and clerical support for the inspections and service departments.
• Answer phone calls.
• Schedule technicians.
• Assist with ordering equipment parts and products when necessary.
• Billing
• Interact with customers vendors and co-workers in a professional manner.
• Open to continual learning.
• Demonstrate an understanding of and follow all safety regulations and practices.
• Follow all Koorsen policies procedures and core values.
• Any other duties deemed appropriate by management.

Required:

• 1 - 3 years of dispatching administrative or life safety experience
• Pass drug and background screenings
• Strong written and verbal communication skills
• Proficiency working in Microsoft Suite: Outlook Word Excel and PowerPoint

Physical Demands:

• Must be able to sit for long periods.
• Must be able to effectively use standard office equipment such as computers phones photocopiers filing cabinets and fax machines.
• Must be able to perform some repetitive motions while using a computer.
• While performing the duties of this job the associate is regularly required to talk or hear.

Hiring Process (in addition to an interview):

1. New hires must complete the I-9 Verification form within 3 days of hire. This form is required by the U.S. Department of Justice and the Immigration and Naturalization Services. It is used to verify your identity and right to work in the United addition we verify employment eligibility via E-Verify.
2. All Positions require background checks with criminal courts state and county repositories of criminal records and the Department of Motor Vehicles.
3. A test for Evidence of Substance Abuse by urinalysis test is required if this application results in an offer of employment.

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