Service Billing Coordinator
Charlotte, NC - USA
Job Summary
As a result of our phenomenal growth MSS Solutions LLC has an opening for a Service Billing Coordinator. If you are an experienced professional who is looking to grow your career and contribute fresh and innovative ideas to serve our customers this is an opportunity you should explore!
A career at MSS is not just a job -- its collaborating with the businesss best talent. Its having a part in building a better future. Its making a difference in peoples lives.
The success of MSS is a direct reflection of our teams dedication passion and hard work. Since 1996 MSS has taken pride in retaining some of the best talents in the industry by promoting a culture of respect collaboration and empowerment.
Role and Responsibilities
- Responsible for billing of Service Calls and Maintenance Contracts.
- Prepare timely and accurate invoices.
- Review billing accounts and resolve discrepancies or issues related to service charges payment terms or account history.
- Communicate with account managers and customers for accurate invoicing.
- Coordinate the billing cycle from service delivery to invoice generation.
- Ensuring timely completion of all billing activities in all accounting software to include customer portals.
- Work closely with accounts receivable to review/resolve any billing issues.
- Generate billing reports.
- Identify opportunities for enhancing billing processes and suggest improvements to increase efficiency and accuracy.
- Assist service coordinators with customer support.
- Other such duties and responsibilities as assigned by the company from time to time
Qualifications and Requirements
- Knowledge of basic accounting and billing experience required
- Proficiency in Microsoft Office Suite or related software
- Excellent communication and organizational skills
- Ability to multi-task prioritize and work efficiently against deadlines
- Strong attention to detail and accuracy with solid follow-up skills
- Ability to work well both independently and as part of a team
- Experience with any service & accounting software such as Vista is preferred not required
- Physical Demands: Constant sitting walking short distances bending stooping twisting reaching above and/or below shoulder handling/grasping documents or office equipment clear speaking and adequate hearing sufficient to communicate effectively and respond appropriately in-person and/or on the telephone vision sufficient to read source materials and computer screen data repetitive motions for computer equipment use lift 25 lbs. occasionally 5-10 lbs. frequently to lift/carry/move objects files and documents.
- Must successfully pass a background check and drug test
Work Environment: Work is performed in an office environment with air conditioning and bright lights.
Benefit Highlights
At MSS we value our employees by providing a supportive culture with competitive compensation and a benefits package that continues to evolve based on our businesss growth and our employees needs. Currently our benefits include:
- Medical/Dental/Vision Insurance
- 401k with Employer Contributions
- PTO
- Paid Holidays
- Employee Assistance Program
- Long-term Disability
- Short-term Disability
- Flexible Spending Plan
- Health Savings Plan
Additional Notes
- If you are unable to apply electronically and require an accommodation please contact
- MSS Solutions LLC is an equal opportunity employer and a drug-free environment.
- All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability or status as a protected veteran.
MSS Employees please visit the MSS Career Center or contact HR to apply.
Required Experience:
IC
About Company
Leader in design, installation and service of commercial and industrial HVAC, building automation, security and fire alarm systems.