Service Advisor
Orland Park, IL - USA
Job Summary
Join Our Team as a Service Advisor!
Kowalis Auto Group is looking for a motivated customer-focused Service Advisorto join our team. If you have strong communication skills enjoy helping customers and have a passion for the automotive industry we want to hear from you!
- Greet customers and provide a professional friendly experience
- Listen to customers vehicle concerns and accurately document repair needs
- Recommend necessary maintenance and repairs
- Prepare and explain estimates invoices and repair orders
- Communicate repair timelines and updates to customers
- Coordinate with technicians to ensure repairs are completed properly and efficiently
- Maintain strong customer relationships and follow up after service
- Help achieve customer satisfaction sales and productivity goals
- Previous automotive service advisor experience preferred
- Excellent customer service and communication skills
- Strong organization and attention to detail
- Ability to work in a fast-paced environment
- Professional attitude and positive personality
- Basic knowledge of vehicle maintenance and repair
- Ability to explain automotive services clearly to customers
- Valid drivers license
- Competitive pay
- Performance-based bonuses
- Benefits package
- Paid training and development
- Opportunities for advancement
- Supportive team environment
- Employee discounts
- 401k with match
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.
Required Experience:
Unclear Seniority
About Company
The Kowalis family opened the doors of its first dealership in the 1970's and so began their mission to make the car shopping process easier. From the Service ...