Service Advisor Nissan

• $60000$120000 annual earning potential
• $50 daily base salary plus commission
• Uncapped earning potential based on performance
• Busy high-volume service department with consistent customer traffic
• FREE employee health insurance
• Dental vision life and disability insurance
• 401(k) with company match
• Paid vacation and holidays
• Paid manufacturer training and certification assistance
• Career advancement opportunities within the Modern Automotive Network
• State-of-the-art service facility and equipment
• High parts fill rate with a strong parts team
• Employee discounts on vehicles parts and service
• Clean professional and team-oriented work environment
• Stable family-owned company with over 90 years of success

Modern Nissan of Concord is looking for an experienced and motivated Service Advisor to join our growing service team. This is a great opportunity for a customer-focused professional who enjoys working in a fast-paced environment building relationships with customers and helping drive a successful service department.

Our Service Advisors play a key role in the customer experience by communicating repair needs recommending maintenance and services and working closely with technicians to ensure vehicles are serviced properly and efficiently.

With a $50 daily base salary plus commission successful Service Advisors have the opportunity to earn $60000$120000 annually based on performance.

• Greet customers and provide a professional welcoming service experience
• Consult with customers regarding vehicle maintenance and repair needs
• Write accurate repair orders based on customer concerns and technician recommendations
• Recommend maintenance and repairs based on manufacturer guidelines and vehicle needs
• Communicate repair estimates timelines and recommendations clearly to customers
• Maintain consistent communication with customers throughout the repair process
• Work closely with technicians and service management to ensure repairs are completed accurately and efficiently
• Monitor repair progress and keep customers informed of any changes
• Review completed repairs with customers and explain work performed
• Maintain strong customer relationships and encourage repeat business
• Follow up with customers regarding recommended services and future maintenance
• Maintain accurate documentation and follow dealership processes and procedures
• Work toward individual and department sales and customer satisfaction goals

• Previous automotive service advisor experience preferred
• Automotive dealership experience is a plus
• Strong customer service and communication skills
• Ability to explain automotive repairs and maintenance in an easy-to-understand manner
• Strong organizational and time-management skills
• Ability to work effectively in a fast-paced high-volume environment
• Professional appearance and positive attitude
• Strong work ethic and desire to succeed
• Ability to build trust and long-term relationships with customers
• Valid drivers license with a clean driving record
• Nissan experience is a plus but not required

Modern Automotive Network has been family-owned and operated since 1933 and proudly represents some of the worlds leading automotive brands throughout North Carolina. As a fourth-generation automotive group weve built our reputation by investing in our employees providing exceptional customer service and creating long-term career opportunities.

When you join Modern youre joining a company that values integrity teamwork professional development and promoting from within. We provide our employees with the training resources and support needed to build a successful long-term career in the automotive industry.

Modern Automotive Network is an Equal Opportunity Employer. We are committed to creating an inclusive workplace and consider all qualified applicants for employment without regard to race color religion sex sexual orientation gender identity national origin age disability veteran status or any other protected characteristic under applicable federal state or local law.

Required Experience:

Unclear Seniority