Service Advisor
Mount Airy, NC - USA
Job Summary
Are you a customer-focused Service Advisor looking for a dealership where you can earn a great living without feeling like youre working in a corporate machine
We want to meet you.
Were a growing Ford dealership that believes you shouldnt have to choose between opportunity and a great place to work. Were growing our service business while holding onto the small-town values and personal customer relationships that have helped make us successful.
Our customers arent numbers and our employees arent either.
Were looking for a Service Advisor who understands that the job is about more than writing repair orders.
Its about earning the customers trust.
The right person will be able to listen to customers clearly communicate their vehicles needs recommend appropriate maintenance and repairs and keep customers informed throughout the entire service experience.
Youll be successful here if you:
Genuinely enjoy working with people
Deliver an excellent customer experience
Communicate clearly and consistently
Are comfortable recommending needed maintenance and repairs
Can manage multiple customers and repair orders at once
Work well with technicians parts personnel and management
Follow through on commitments
Take ownership when something doesnt go as planned
Want to continuously improve and grow
We want talented people to build careers with us not simply fill positions.
We offer:
Competitive pay with strong earning potential
Growing service department and customer base
Ford training and development opportunities
Opportunities for advancement
Established customer base
Supportive management team
Team-oriented work environment
Benefits package
Employee discounts
A dealership where great performance is recognized
Our best Service Advisors dont pressure customers into buying things they dont need.
They ask questions identify needs educate customers make professional recommendations and allow the customer to make an informed decision.
Thats how we build long-term relationshipsand thats the kind of Service Advisor were looking for.
If youre tired of feeling like just another number at a large dealership group and want an opportunity where your performance matters your customers know your name and theres room to grow this could be the right fit.
Come grow with us and help us build the kind of service department customers actually want to come back to.
Wed love to talk with you about your future with our Ford Service Team.
Required Experience:
Unclear Seniority
About Company
If you are looking for an opportunity to work for a fast growing, family owned dealership, Century Ford of Mt Airy is for you! Century Ford of Mt. Airy is alwa...