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Service Advisor
Job Location:
Job Location:
Gastonia, NC - USA
Monthly Salary:
Not provided by the employer
Monthly Salary:
Posted:
29 September 2026 (6 days ago)
Posted:
Application Deadline:
27 December 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Job Title: Automotive Service Advisor
Location: Gastonia NC
Schedule: Monday Friday 7:30 AM 5:30 PM
Type: Full-Time
Location: Gastonia NC
Schedule: Monday Friday 7:30 AM 5:30 PM
Type: Full-Time
About Us:
We are Millers Automotive Service a busy well-established family owned independent automotive repair shop focused on quality service and honest relationships with our customers. Were looking for a motivated organized and customer-focused Service Advisor to join our team.
We are Millers Automotive Service a busy well-established family owned independent automotive repair shop focused on quality service and honest relationships with our customers. Were looking for a motivated organized and customer-focused Service Advisor to join our team.
Position Overview:
The Service Advisor is the primary point of contact between our customers and technicians. You will be responsible for greeting customers understanding their vehicle concerns writing repair orders communicating estimates and ensuring a smooth positive service experience from start to finish.
The Service Advisor is the primary point of contact between our customers and technicians. You will be responsible for greeting customers understanding their vehicle concerns writing repair orders communicating estimates and ensuring a smooth positive service experience from start to finish.
Responsibilities Include:
- Greeting and assisting customers in person and on the phone.
- Listening to customer concerns and accurately documenting vehicle issues.
- Writing repair orders and communicating with technicians.
- Preparing and presenting repair estimates.
- Updating customers on vehicle status and timelines.
- Recommending needed maintenance and repairs.
- Scheduling appointments and managing workflow.
- Handling invoices and payments.
- Providing excellent customer service at all times.
Qualifications:
- Previous experience as a Service Advisor preferred.
- Automotive knowledge or background.
- Strong communication and customer service skills.
- Organized professional and detail-oriented.
- Ability to multitask in a fast-paced environment.
- Basic computer skills.
- Positive attitude and team mindset.
- Valid drivers license.
What We Offer:
- Competitive pay based on experience.
- Stable MondayFriday schedule (NO weekends).
- Friendly team-oriented work environment.
- Paid holidays and vacation.
If you enjoy helping people have automotive knowledge and want to be part of a professional drama-free shop wed love to talk with you.
To Apply:
Please send your resume to
Please send your resume to
Required Experience:
Unclear Seniority
