Service Advisor
Forest Park, OH - USA
Job Summary
- Competitive Compensation
- Career Advancement Oppty.
- Training and Development
- Health Insurance Dental (employee) ask for details
- Positive Work Environment
- PTO after 6 months (ask for details)
- Locally Owned
- Cutting-Edge Tools and Equipment:
- Work-Life Balance
Job Summary
- Manage a team of automotive service professionals to ensure a high level of employee morale and customer satisfaction while maintaining profitability
- Utilizing phone procedures to answer the phone and convert caller into center. (booking appts for services needed).
- Utilize the digital platforms (Auto Vitals Inspection) that provide inspection information to communicate to the customer on their concerns and needs.
- Utilizing POS to build and present customer estimates.
- Ensure repairs and maintenance tasks are completed in a timely manner
- Mentor employees on best practices for improving sales and customer service techniques
- Oversee day-to-day operations of the Technicians and workflow.
- Manage the flow of service department paperwork including invoices repair orders parts and inventory accuracy.
- High school diploma or GED required bachelors degree preferred
- Valid state-issued drivers license and clean driving record are required
- Successful completion of a pre-employment drug and background screening
- At least two years of experience as an automotive service writer or service advisor is required. Experience as an automotive service manager is preferred
- Deep understanding of automotive technology automotive service technician job duties and automotive repair services is required
- Meineke values personal and professional growth.
- Benefit from ongoing training and development programs to enhance your automotive knowledge and stay up-to-date with the latest industry trends and advancements.
- Join a team of driven and talented individuals who share your passion for high-quality repair work. Experience a supportive and collaborative work environment that encourages growth and camaraderie.
- With locally-owned Meineke shops experience a sense of community and connection with your customers and fellow team members.
As a leader in the automotive aftermarket Meineke is constantly looking for driven and talented individuals to join our over 700 shops spanning coast-to-coast we look for those who share our passion for high quality repair work to help get our customers back on the road.
A career with Meineke means putting your knowledge and hard-earned skills to work in a locally-owned shop. Whether youre looking for a position as a Shop Manager Technician or Service Advisor Meineke provides opportunities for real-world experience in your local area.
Required Experience:
Unclear Seniority
About Company
Meineke Car Care Centers offer complete auto repair services and oil changes with our certified car mechanics. Schedule an appointment at your Meineke today.