Server (PM) Masons at West End

Recognized as a Tennessean Top Workplace Loews Nashville Hotel offers careers in a newly renovated luxury setting where iconic legacy meets modern elegance and Nashville soul. Located on West End team members support 341 upscale rooms two dining venues and 24000 sq. ft. of premier event space.

Who We Are: Founded in 1960 Loews Hotels & Co operates iconic hotels and resorts across the U.S. Together our diverse and welcoming teams craft exceptional experiences in iconic destinations.

Growth and belonging start here; youll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office every rolefrom Guest Services to Finance Culinary to IToffers opportunities to grow and make a meaningful impact.

Creating a Team Member experience where you belong no matter what age race color religion sex sexual orientation gender identity national origin veteran or disability status that makes you you is a daily focus for us.

What We Offer:

• Competitive health & wellness benefits 401(k) retirement plans with company match
• Paid Sick Days Vacation Holidays & Paid Bereavement
• 401(k) retirement plans with company matching
• Pet Insurance and Paid Pet Bereavement
• Free onsite parking and 50% off monthly bus passes
• Complimentary meals in Team Member Café while working
• Community volunteer opportunities
• Training & Development opportunities career growth
• Tuition reimbursement
• Team Member Hotel discounts other perks & more!
• Benefits are subject to eligibility and may vary by position

What Were Looking For
The Restaurant Server provides exceptional table service by delivering food and beverages anticipating guest needs and creating a warm and memorable dining experience. This role contributes directly to the restaurants atmosphere guest satisfaction and overall success.

Who You Are

• Service-focused professional with strong communication skills
• Confident in menu knowledge and offering thoughtful recommendations
• Detail-oriented and organized during busy service periods
• Personable warm and committed to elevating the guest experience
• Collaborative teammate with a positive solutions-focused mindset
• Veterans and military spouses are encouraged to apply.

What You Will Do

• Greet guests promptly and present menus with confidence
• Take accurate food and beverage orders including dietary preferences
• Serve food and beverages efficiently while ensuring quality and presentation
• Check back with guests to ensure satisfaction throughout their visit
• Process payments accurately using POS systems
• Maintain thorough menu knowledge to offer recommendations
• Communicate guest needs or special requests to the kitchen or bar
• Keep tables and surrounding areas clean tidy and stocked
• Assist with opening closing and restocking duties
• Support team members to ensure timely and coordinated service
• Address guest concerns professionally and escalate when needed
• Regular attendance in conformance with standards
• May be required to work varying schedules to reflect business needs
• Required to attend all mandatory training sessions and meetings
• Perform other duties as assigned

Your Qualifications Include:

• Previous restaurant or hospitality serving experience
• Strong guest service and communication skills
• Ability to stand bend and lift up to 4050 pounds as needed

• Experience with POS systems
• Ability to obtain TABC permit