Senior Workforce Planning Manager

Arcadis is the worlds leading company delivering sustainable design engineering and consultancy solutions for natural and built assets.

We are more than 34000 people in over 30 countries dedicated toimproving quality of life. Everyone has an important role to play. With the power of many curious minds together we can solve the worlds most complex challenges and deliver more impact together.

Role description:

TheSenior Workforce Planning ManagerProgram Management Americaswilldrive workforce agility acrossProgram ManagementinAmericasestablishingproactive 12-week forecasts maximizing productivity and ensuring demand needs are managed early warnings and proactive insights are provided toAmericasService leaders. This role willalsomanage a team of Resource Planners.

Role accountabilities:

• Ownthe12-week forecastforProgram Managementhighlighting supply and demand variance.
• Establish data driven resource forecasts to enable proactive decision making.
• Provide recruitment recommendations to Service Directorsandinform TA partner(s).
• Maximizetheagility of talent across accounts andSectorsensuringoptimaluse of named resource requests.
• Monitorand report onweekly billable and productive time vs planned and drive improvementsinperformance and data quality.
• Escalate key risks and issues toleadershipand Industry WFP Directors as relevant.
• Prepare and provide contingency staffing plans to support potential risks or outcomes.
• Maintainanaccurateview ofworkforceplanning dataforProgram Management includingWFPTags peoplemappingandcapacity reporting to ensure the integrity of planning anddeployment decisions.
• Maximize deploymentopportunitiestotheGlobal Excellence Centre.
• Optimize resource mix (GEC Local Global Contingent) across the business to achieveoptimalfinancial and client outcomes.
• Support workforce integration and transformation projects withintheAmericas.
• Ensure talent agility ismaintainedthrough optimizing use of name-based demand requestsinProgram Management.
• Identifyand communicate operational risk areas related to talent availability or deploymentinProgram Management.
• Understand and support Sector / Market needs and support talent requirements.
• Feedback to key stakeholders on compliance to processes that drives data quality.
• Oversee and lead direct reports and provide leadership and capability building to the wider Resource Planning community.
• Act as the primary point of contact fortheregional Service Director.
• Influence PMbehaviourand approach to pursuits and project setup that provides sufficient resource level detail.
• Feedback insight to service leadersontalentavailability workforce capability deployment trends and future capacity considerations.
• Serve as a key point of contact for workforce supply and deployment requirements for Tier 1 and Tier 2 clients acrosstheAmericas.
• Provide design requirements on technology and process fromanAmericascontext.
• Drive adoption ofworkforce planningprocesses to ensuretheaccuracy and completeness of datainProgram Management.
• Support and/or lead change management initiatives acrossProgram Management helping embed new workforce planning processes and ways of working.
• Implement and oversee work-sharing and project resourcing policies.
• Ensurethesupplyanddemand matching process isoptimizedand working effectively.
• Own and coordinate workforce planning training requirements for team managers ensuring consistent understanding and adoption of workforce planning tools systems and processes.
• Ensure SLAsrelatingto demandrequests within the Demand Marketplace are consistently achieved andmaintainedinProgram Management.
• Establishapproaches and processes to maximize any non-billable time toward productive work supporting clients or pursuits.
• Drive productivity from non-billable timethroughproactive workforce management deployment strategies and operational planning initiatives.

Qualifications & Experience:

• Experience in workforce planning resourcing forecasting or related analytical roles within the AEC or related professionalServicesIndustryintheAmericas.
• Strategic thinking and business acumen with the ability to translate regionalServiceforecasts utilization trends and project demand into actionable workforce planning insight.
• Deep understanding of workforce analytics and forecasting including forecast versus actual billable hours productivity metrics and demand variance analysis.
• Strong collaboration and stakeholder management skills with proven ability to work effectively with Regional Service Directors Service Area Leaders Major Project Directors and Talent Acquisition partners.
• Knowledge of regional talent trends labor markets and basic employment law relevant to workforce planning and mobility decisions.
• Analytical and data-driven with strong capability in interpreting workforce data identifying risks and driving proactive interventions.
• Detailed knowledge of processes and systems that drive workforce planning data demand matching and deployment decisions or the ability to quickly build that knowledge in a comparable environment.
• Client orientedmindset with understanding ofServiceofferings and differentiators from a client perspective and how these influence workforce needs.
• Experience leading or managing resource planners or similar workforce planning teams including setting priorities building capability and improving forecast accuracy and productivity.
• Demonstrated ability to identify and escalate workforce risks support contingent staffing decisions and maintain accurate workforce tags and planning data.
• Strong communication skills able to provide clear recommendations and insight toServiceleaders and project stakeholders on talent availability and capability.
• Ability to make and guide workforce planning decisions balancing competing priorities across projects sectors and workforce constraints.
• Strong understanding of commercial drivers such asutilization billability cost management and their impact on workforce planning decisions.
• Demonstrated ability to lead the end-to-end workforce planning lifecycle including demand forecasting capacity planning deployment recruitment planning and performance tracking.
• Leadership style that empowers Arcadians promotes accountability and continuous improvement and supports a healthyinclusiveand high engagement culture aligned to the Arcadis Leadership profile of being curious driving success and igniting passion.
• Degree level education in a relevant technical or commercial discipline such as business operations human resources analytics engineering or a related field or equivalent practical experience.
• Advanceddegreepreferred such as MBA or a relevantMasters in business human resources analytics operations or a related field or equivalent senior level experience in complex regional organizations.

Why Arcadis

We can only achieve our goals when everyone is empowered to be their best. We believe everyones contribution matters. Its why we are pioneering a skills-based approach where you can harness your unique experience and expertise to carve your career path and maximize the impact we can make together.

Youll do meaningful work and no matter what role youll be helping to deliver sustainable solutions for a more prosperous planet. Make your mark on your career your colleagues your clients your life and the world around you.

Together we can create a lasting legacy.

Join Arcadis. Create a Legacy.

Our Commitment to Equality Diversity Inclusion & Belonging

We want you to be able to bring your best self to work every day. Our ambition is to be an employer of choice and provide a great place to work for all our people. We are an equal opportunity employer. We are dedicated to a policy of non-discrimination in employment on any basis including race creed color religion national origin sex age disability marital status sexual orientation gender identity citizenship status disability veteran status or any other basis prohibited by law.

Arcadis offers benefits for full time and part time positions. These benefits include medical dental and vision EAP 401K STD LTD AD&D life insurance paid parental leave reward & recognition program and optional benefits including wellbeing benefits adoption assistance and tuition reimbursement. We offer nine paid holidays and 15 days PTO that accrue per salary range for this position is $115200 - $138240 / per year. Actual salaries will vary and are based on several factors such as experience education budget internal equity project and location.