Senior UX Team Lead Lexington, KY

At Jabil (NYSE: JBL) we are proud to be a trusted partner for the worlds top brands offering comprehensive engineering supply chain and manufacturing solutions. With 60 years of experience across industries and a vast network of over 100 sites worldwide Jabil combines global reach with local expertise to deliver both scalable and customized solutions. Our commitment extends beyond business success as we strive to build sustainable processes that minimize environmental impact and foster vibrant and diverse communities around the globe.

Badger Technologies a wholly owned subsidiary of Jabil develops autonomous robots and intelligent automation solutions that help retailers improve inventory visibility product availability pricing accuracy and operational efficiency. By combining robotics computer vision AI and data analytics Badger Technologies delivers actionable insights that enhance store performance and improve the customer experience. The companys solutions are used by leading retailers to automate routine tasks optimize operations and drive data-informed decision-making.

As a Senior UX Team Lead you will drive the user experience vision for Badger Technologies robotics and software platforms leading the design of innovative solutions that transform how retailers interact with data automation and store operations. This role combines hands-on UX leadership with strategic collaboration across Product Management Engineering and Business teams to ensure our products deliver meaningful value to customers.

You will be responsible for defining and executing UX strategy across complex physical and digital experiences including autonomous robotics mobile applications and enterprise dashboards. The ideal candidate brings strong expertise in user-centered design experience architecture and cross-functional leadership with a passion for translating customer needs into intuitive scalable solutions.

• Define and champion the UX vision strategy and roadmap across products and platforms.
• Lead the end-to-end design process from research and ideation through prototyping testing and implementation.
• Partner closely with Product Management and Engineering to align user experience goals with business objectives and technical feasibility.
• Establish and maintain design standards systems and best practices to ensure consistency across experiences.
• Conduct and oversee user research usability testing and data analysis to inform product decisions.
• Mentor and develop UX team members while fostering a collaborative customer-focused design culture.
• Translate complex operational and analytical data into intuitive actionable user experiences that drive business outcomes.

• Experience creating and overseeing wireframes user journeys information architecture interactive prototypes and design systems using industry-standard UX tools.
• Strong background conducting user interviews usability studies and leveraging both qualitative and quantitative insights to inform design decisions.
• Experience designing multi-modal experiences spanning web mobile touchscreen and operational dashboard environments.
• Ability to simplify complex datasets into clear actionable workflows and visualizations.
• Excellent communication storytelling and stakeholder presentation skills.
• Experience with enterprise applications IoT-connected products robotics warehouse management systems (WMS) industrial automation or retail technology environments is highly preferred.
• Familiarity with Agile development methodologies Jira and collaborating with software engineering teams throughout the development lifecycle.
• Exposure to Linux Python C edge-device development or CI/CD environments is a plus.

• 5-8 years of experience in UX Design Product Design Interaction Design Human-Computer Interaction (HCI) Human-Robot Interaction (HRI) or a related field.
• At least 2 years in a senior lead or people leadership capacity.
• 3-5 years of experience designing customer-facing software products or complex enterprise applications.
• Bachelors degree in Human-Computer Interaction Human-Robot Interaction Industrial Design Cognitive Science Product Design or a related discipline.
• Equivalent combinations of education training and experience will also be considered.

Benefits Package with Jabil

Along with growth stability and the opportunity to be challenged Jabil offers a competitive benefits package that includes:

• Competitive Base Salary
• Annual Bonus
• Medical Dental Prescription Drug and Vision Insurance with HRA and HSA options
• 401K Match
• Employee Stock Purchase Plan
• Paid Time Off
• Tuition Reimbursement
• Life AD&D and Disability Insurance
• Commuter Benefits
• Employee Assistance Program
• Pet Insurance
• Adoption Assistance
• Annual Merit Increases
• Community Volunteer Opportunities

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Jabil including its subsidiaries is an equal opportunity employer and considers qualified applicants for employment without regard to race color religion national origin sex sexual orientation gender identity age disability genetic information veteran status or any other characteristic protected by law.

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