Senior UX Designer, Design System Lead, WWGST, Grocery and In-Store Experience (GRAISE)

We are looking for a Senior UX Designer who will be part of our Amazon Grocery Ads and In-Store Experience (GRAISE) team designing in-store experiences and leading our design system. GRAISE part of Worldwide Grocery Store Tech (WWGST) delights in-store grocery shoppers through innovative this role you will design next-generation in-store shopping experiences alongside a multi-disciplinary team and serve as the lead and point person for a complex multi-surface design system that unifies those experiences across a wide range of form factors resolutions use cases and technology stacks from Dash Cart and Self-Checkout to Point of Sale and In-Store Mode on phone.

As a Senior UX Designer and Design System Lead for WWGST GRAISE you will spend the majority of your time doing hands-on CX design alongside the design teams building in-store experiences and you will own the design system that keeps that work coherent high-quality and fast to ship. Design system leadership will take roughly 3050% of your bandwidth; the balance is hands-on design.

Key job responsibilities
- Design end-to-end in-store customer experiences: define user interactions information architecture and visual language and deliver the right artifacts user flows wireframes prototypes and high-fidelity designs.
- Dive deep on customer pain points and triangulate inputs (qualitative and quantitative data user and stakeholder feedback business and technical constraints) to inform and iterate design solutions working creatively around difficult constraints to maintain a high customer-experience bar.
- Collaborate closely with product managers researchers engineers design technologists industrial designers and store designers to give form to early ideas and bring them to the finish line.
- Partner with UX research to formulate generative and evaluative studies and use the results to sharpen the experience.
- Act as the point person and evangelist for the system: refine and where needed define contribution and review models lifecycle management versioning and scalability standards and help drive adoption enablement and education.
- Hold the system-wide quality bar cross-platform coherence accessibility and brand consistency coaching teams to make educated tradeoffs between flexibility coherency usability and efficiency.
- Support the AI transformation of the system: integrate AI into design-system tooling adoption workflows and the day-to-day designer experience to enable an accelerated and democratized product development cycle.
- Partner closely with engineering to bridge the gap between design intent and technical implementation keeping both the experience and the system shipped and in parity with code.
- Actively mentor designers on system usage and craft raising the design-system fluency of the org.
- Communicate complex design and system decisions clearly and persuasively across different audiences and up through product engineering and design leadership.

About the team
You will be part of a team of passionate designers product managers UX researchers applied scientists and engineers that are defining building and delivering in-store grocery experiences that shoppers love. We are curious and motivated to be part of an ambitious program that combines deep user understanding with innovative thinking to reinvent grocery. Our team is located across Seattle Austin TX WA Boston MA and the Boston MetroWest area Hudson MA.

- 7 years of delivering design solutions as a UX designer or interaction designer experience
- Experience in a variety of design wire-framing and prototyping tools
- Experience in UX research
- Experience delivering results by partnering with and influencing others
- Demonstrated experience building scaling and maintaining multi-platform design systems (component architecture variants design tokens grid systems published libraries).

- Bachelors degree or equivalent
- Demonstrated passion for and experience integrating AI into the design/product development workflow to accelerate and democratize how teams build.
- Proficiency building concepts in code to communicate design decisions.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience qualifications and location. Amazon also offers comprehensive benefits including health insurance (medical dental vision prescription Basic Life & AD&D insurance and option for Supplemental life plans EAP Mental Health Support Medical Advice Line Flexible Spending Accounts Adoption and Surrogacy Reimbursement coverage) 401(k) matching paid time off and parental leave. Learn more about our benefits at WA Seattle - 137800.00 - 186400.00 USD annually